I just bought a lexmark x6150 printer and i'm having some issues. It prints black and white fine, but won't print in colour. I've replaced both cartridges. I can't get to the support site either, because my phone doesn't have enough memory. And it's outside phone tech support hours too. Any help?
4:27 am on Feb. 22, 2007 | Joined Dec. 2004 | 355 Days Active Join to learn more about MaxieAustralia | LesbianFemale | 2115 Posts | 6253 Points
Spuddlesworth
Soothsayer Patron
Have you checked to see whether it's printing in black and white mode or colour mode? Double check the print settings next time you try to print something. Or, it could be that the print heads are clogged.
This sounds like it's probably an issue for tech support though.
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4:48 am on Feb. 22, 2007 | Joined July 2005 | 403 Days Active Join to learn more about SpuddlesworthEngland, United Kingdom | StraightMale | 3536 Posts | 12201 Points
Morbid
Soothsayer Patron
lexmark printers always seem to have some sort of cartridge problem with them - mine did and so did my boyfriend's and my brother's. personally, i'd take it back and then get a hp or something like that.
4:53 am on Feb. 22, 2007 | Joined Nov. 2005 | 427 Days Active Join to learn more about MorbidEngland, United Kingdom | StraightFemale | 7808 Posts | 12356 Points
whimsy
Dairy Product Addict
Take the colour cartridge out and check that there isn't some plastic film over the contacts. Kinda obvious thing to do before putting it in but I've forgotten in the past to take that film off cartridges.
8:43 am on Feb. 22, 2007 | Joined Jan. 2007 | 227 Days Active Join to learn more about whimsyAustralia | Male | 2066 Posts | 4585 Points
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