In a very unprofessional like way, I'm going to start this with a story. So recently my sister's computer antirvirus subscription ran out. Buying a new one online would cost $10 more then the '06 version. So we go down, buy, etc, etc, etc. I install the program and the fucker does not work. It gives me a unspecificed error that has no reference on the site or anywhere on the internet. Being a idiot that I am, I didn't check amazon or other web retailers to see reviews of the product (i'll get to this later). After four hours of unistalling, reinstalling, cleaning the registery, scanning using online anti-virus and doing quite a lot of work, I get the bitch to work, and this is me who built 2 computers from scratch.
Guess what program this is: Norton Antivirus 2006. I'd expect such behavior from McAffe, not Norton. Several websites have rated from moderately high tech consumers with 2 or fewer stars from reviewers in the hundreds. Disturbing? Quite.
A company with a solid reputation has supremely fucked up in a manner so unbecomming that I'm this close to never buying their software again.
So the question becomes, if a company that has a reputation for excellence, but produces a product so flawed, so screwed up, so reeking of microsoft, should consumers who have a long history of success with the company's products, abandon them for their one massive fuckup?
Btw: Do not buy 2006, get a copy of 2005.
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From what I've seen, the open source program ClanWin, works exceptionally well and is less of a resource hog. It's also nice to run Linux which I'm not too concerned about viruses or mal-ware. And it looks pretty too. 
