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  LiveWire / Teen Forums / Support Leader Discussion / Viewing Topic

eHelp Question
What do we do if..
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Replies: 21Last Post Aug. 25, 2007 7:27am by Oshsigeco
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insertnamehere


Omnipotent One

Patron

I dislike the rating system intensely.

I got negative feedback for not condoning a 17 year old wanting to have gay sex with a sexually innocent and unaware 13 year old for example. In short, it's not helpful.

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Satan Oscillate Metallic Sonatas


12:39 am on May 25, 2006 | Joined: June 2005 | Days Active: 528
Join to learn more about insertnamehere England, United Kingdom | Bisexual Male | Posts: 7,002 | Points: 18,555
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Enzeru


Swami

Patron

Sometimes, I've found that people make Ehelps and give you a negative rating because they don't like you. (Which is wrong.)

Even strange how a person complained that they don't get rated but yet when evreyone strokes their ego they don't rate me and someone else and they complained about that. Ha... Makes you wonder.

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"Real knowledge is to know the extent of one's
ignorance."

Confucius


4:57 am on May 25, 2006 | Joined: Nov. 2005 | Days Active: 709
Join to learn more about Enzeru Florida, United States | Label Free Female | Posts: 6,516 | Points: 26,255
katyduck


mr bean on crack

Patron
Support Leader

Any sort of rating feature is obviously running the risk of being abused. I myself have received negative feedback in the past for a long well-thought-out thorough reply that I had spent a long time writing out, simply because I disagreed with their views on the subject and was trying to make them look at things from another perspective. It is, however, an incentive for members to help others in the eHelp system, if only to get on Most Support Members and receive points. Whenever it comes to support and advice I feel like encouragement is a lot more important than the possibility of a small percentage members choosing not to use the system correctly, and feel that under no circumstances should the rating be scrapped.

Besides, it's useful. If you are constantly getting negative feedback then it should cause you to re-think your style of 'helping' and start to learn from the examples of other members who get higher ratings.

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"God kissed her on the cheek and there she was."


5:19 am on May 25, 2006 | Joined: June 2004 | Days Active: 1,273
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insertnamehere


Omnipotent One

Patron

No one constantly gets negative feedback.

But positive feedback is often given for saying what the member wants to hear which doesn't help anyone and is just a waste of time.

I'm not calling for it to be scrapped, but people set too much store by it.

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Satan Oscillate Metallic Sonatas


8:14 am on May 25, 2006 | Joined: June 2005 | Days Active: 528
Join to learn more about insertnamehere England, United Kingdom | Bisexual Male | Posts: 7,002 | Points: 18,555
The Oath



Patron
Support Leader

I can understand the argument against it, but I really think the rating system is a good thing. At times you may get a bad rating, for a good response for whatever reason (the person didn’t agree with you, doesn’t like you, etc), but the same thing can be said if you give bad advice, but you get a good rating (the person who is need of help might agree with you, or may even be friends with you). Although, it can be argued that this is a more rare occurrence, I think it mostly levels itself out. For the most part, if you are a good SL, you will get better ratings than if you are a bad SL.

The rating system in my opinion is the best possible way for support leaders to know if they are shitty at giving out advice. I don’t think it should be seen as a contest, but more of a means of self-improvement.  

(Edited by The Oath at 3:17 pm on May 25, 2006)


8:31 am on May 25, 2006 | Joined: Oct. 2005 | Days Active: 1,007
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Rhapsody


Per Ardua Ad Astra

Patron
Tech Support Leader

Quote: from Enzeru at 7:57 am on May 25, 2006

Sometimes, I've found that people make Ehelps and give you a negative rating because they don't like you. (Which is wrong.)

I have also seen that happen on more than one occasion. People have rated Support Leaders as negative because they disagreed with the actions that they took, honestly I will not tell lies especially on the net, so if I do disagree with what someone has said, I would let them know and if I know that I can't possible put it in a nice way I just don't reply.

Sometimes being told that what you did was wrong sometimes do help you, hell if I did something wrong and sent in an ehelp I really and truly don't expect that you guys will tell me that I was right. Honestly, some people can't stand to hear the truth and they lash out at us with a negative feedback.

I do like the rating system on a whole, in some areas it encourages support leaders to respond to ehelps and in orders its stands as something that will allow support leaders to know how their support helped that person. However I wish that the user could reply and tell us why they didn't like it some that we can improve on it in the future.

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2:14 pm on May 25, 2006 | Joined: Oct. 2005 | Days Active: 1,110
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