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  LiveWire / Technical Forums / Hardware Tech Support / Viewing Topic

What the fuck is wrong with my printer?
Replies: 4Last Post May 18, 2008 7:28am by marshmellowman
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Enlightened One

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I've got an HP all-in-one, so it scans, copies and prints. However, it scans fine.

It also copies fine, which is where my dilemma comes in. If it copies fine (i.e., prints) then why won't it print from my computer?

The original problem was a paper jam, which is not there now, obviously, or it wouldn't be able to copy. But whenever I try to print anything, nothing happens. Literally. You don't here the cartridge moving in the printer, nothing. I'm absolutely perplexed, and very pissed off.

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4:23 am on May 18, 2008 | Joined: Nov. 2007 | Days Active: 403
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Crazy snake

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Have you tried uninstalling the drivers, and then reinstalling them? The file that controls the printing may be corrupt. Try uninstalling, and reinstalling from the disk.

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4:34 am on May 18, 2008 | Joined: July 2005 | Days Active: 387
Join to learn more about Crazy snake Ireland | Straight Male | Posts: 9,246 | Points: -3,743
Shell Shocked

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I agree with crazy snake uninstall it then go to google and type in the model of your printer.
example: Epson Stylus CX4800 driver


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4:41 am on May 18, 2008 | Joined: Nov. 2007 | Days Active: 76
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Enlightened One

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Quote: from Shell Shocked at 12:41 pm on May 18, 2008

I agree with crazy snake uninstall it then go to google and type in the model of your printer.
example: Epson Stylus CX4800 driver

I have my drivers on a disc??

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7:05 am on May 18, 2008 | Joined: Nov. 2007 | Days Active: 403
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marshmellowman


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Right, so there's clearly a problem with the printing. I'd say it was the drivers too, however as you can scan fine, that changes things.

Find the install disc that came with the printer and reinstall the software (make sure to uninstall it first at "add/remove programs" in Control Panel). If you cannot do that go to the HP Support Site and select "Software & Driver downloads" and then enter your printer model number.

This will direct you to the downloads site and you can download the appropriate software for your printer. Try installing this, restart your computer and see if it works now.

If it still doesn't, try installing the software on another computer (friends or parents) and connect the printer, see if it works then. If it does, then there might be something wrong specifically with your computer, if not, then the printer might have a hardware fault, and you'd need to contact HP to get it fixed.

I hope this helps. Try all the above steps and then reply here or PM me and tell us how it went, we might be able to help more once you've done these.

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7:28 am on May 18, 2008 | Joined: Feb. 2007 | Days Active: 763
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