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  LiveWire / Technical Forums / Computer Virus & Anti-Virus Software / Viewing Topic

I have a problem.
Replies: 16 — Last Post May 18, 2008 12:30am by Syber
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( ZOMGimrae )


Connoisseur 		Reply
Alright earlier today around 7pm. I got this error message saying that i have a dangerous virus. I've ran my Anti Virus Program 3 times now. I'm on the 4 th. And it still wont get rid of it. I tried to reformat the pc, and it wont let me boot from the cd.

What the hell should i do?

7:04 pm on April 30, 2008 | Joined: Nov. 2007 | Days Active: 297
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elementality09


Enlightened One 		Reply
are you sure it wasnt an internet popup that said u did and to buy some software? that happens sometimes

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the absolute bestest always!
7:06 pm on April 30, 2008 | Joined: June 2007 | Days Active: 457
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rokuAA


Dairy Product Addict 		Reply
total shutdown, unplug it if necicary, kill it before it spreads
7:06 pm on April 30, 2008 | Joined: Dec. 2007 | Days Active: 101
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( ZOMGimrae )


Connoisseur 		Reply
No.It wasnt. Because my anti virus is detecting it, just not getting rid of it.
7:06 pm on April 30, 2008 | Joined: Nov. 2007 | Days Active: 297
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( ZOMGimrae )


Connoisseur 		Reply
Quote: from rokuAA at 10:06 pm on April 30, 2008
total shutdown, unplug it if necicary, kill it before it spreads

what do you mean kill it?
Shutting it down wont do any good. I'll never be able to use my computer again.

7:07 pm on April 30, 2008 | Joined: Nov. 2007 | Days Active: 297
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rokuAA


Dairy Product Addict 		Reply
like i said^^ shut the whole thing down
7:08 pm on April 30, 2008 | Joined: Dec. 2007 | Days Active: 101
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( ZOMGimrae )


Connoisseur 		Reply
Quote: from rokuAA at 10:08 pm on April 30, 2008
like i said^^ shut the whole thing down

Then what happens?

7:10 pm on April 30, 2008 | Joined: Nov. 2007 | Days Active: 297
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rokuAA


Dairy Product Addict 		Reply
yes you will, granted you do it fast enough^^ it is rather simple, shut down if early enough, dump ROM, dump HD
7:10 pm on April 30, 2008 | Joined: Dec. 2007 | Days Active: 101
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climber783


Connoisseur
Patron 		Reply
What antivirus program are you using?  Have you tried a different one?  

One program to try is Avast antivirus, because it has a  boot-time virus scanner.  That way, it can scan your hard drive for viruses without the operating system running.  I've used this feature a couple times, and it's definitely helped.

http://www.avast.com

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"Saying you love someone is not enough,
it's how you treat them that shows your true feelings." -Ryanne Mace

12:28 am on May 1, 2008 | Joined: Nov. 2002 | Days Active: 548
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Rhapsody


Per Ardua Ad Astra
Patron
Tech Support Leader 		Reply
I believe that you may need to restart your computer in Safe Mode in order to delete the virus using the Anti-Virus Program which is detecting it.

To start your computer in safe Mode do the following:
Windows XP

If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.

   * If the computer is running, shut down Windows, and then turn off the power
   * Wait 30 seconds, and then turn the computer on.
   * Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
   * Ensure that the Safe mode option is selected.
   * Press Enter. The computer then begins to start in Safe mode.
   * When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

Taken from here

Alternatively if the anti-virus software has a Boot time scan feature you may use that.

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I think, therefore we have nothing in common

There is only one guarantee in life, and that is NOW.

8:05 am on May 1, 2008 | Joined: Oct. 2005 | Days Active: 1,109
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( ZOMGimrae )


Connoisseur 		Reply
I tried all of these ideas.

I cant download the new software.

And when pressing f8 nothing happend. It didnt give me anything.

Its like it wont register my keyboard while its booting up.

8:30 am on May 1, 2008 | Joined: Nov. 2007 | Days Active: 297
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Rhapsody


Per Ardua Ad Astra
Patron
Tech Support Leader 		Reply
You have to starting pressing F8 as soon as you press the power button.

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I think, therefore we have nothing in common

There is only one guarantee in life, and that is NOW.
8:39 am on May 1, 2008 | Joined: Oct. 2005 | Days Active: 1,109
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( ZOMGimrae )


Connoisseur 		Reply
http://i28.tinypic.com/t0nuw7.jpg

thats what its doing.
EVERY time i click on something. Thats what it does.

8:56 am on May 1, 2008 | Joined: Nov. 2007 | Days Active: 297
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climber783


Connoisseur
Patron 		Reply
Try F2 to get into safe mode...its different on some computers.  I know mine's F2.

Here's a couple online virus scanners:  no download necessary.
http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html

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"Saying you love someone is not enough,
it's how you treat them that shows your true feelings." -Ryanne Mace

11:50 am on May 1, 2008 | Joined: Nov. 2002 | Days Active: 548
Join to learn more about climber783 Illinois, United States | GLBT Ally Female | Posts: 695 | Points: 7,059
( ZOMGimrae )


Connoisseur 		Reply
seriously im getting irritated and im about to just throw this hard drive out the window.

Nothing is getting rid of this virus.

5:34 am on May 2, 2008 | Joined: Nov. 2007 | Days Active: 297
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