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  LiveWire / Technical Forums / Hardware Tech Support / Viewing Topic

so I took my new custom pc to geek squad
Replies: 10Last Post April 29 8:29pm by rand0mguy
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( ghostly denial )


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and Ive read horror stories...now I want it back.
My PC contains

AMD Phenom  
Asus M3A
4GB DDR2
Radeon HD3850
500GB HD
Blu Ray Drive

This computer doesnt boot, just starts up, do I call them? or do I go there and get it back? I wanna keep trying to fix it myself...

Post edited at 12:50 am on April 22, 2008 by ghostly denial

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12:39 am on April 22, 2008 | Joined June 2005 | 448 Days Active
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Gaz1988


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What do you mean, 'This computer doesnt boot, just starts up'??

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12:39 am on April 22, 2008 | Joined Jan. 2008 | 62 Days Active
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Just Waiting Here


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Well, you definitely can't call them now, it's too late.  But depending on what time you brought it in, you might be able to ask them to give it back... who knows, the best bet is to just call them up and see what they can do.

12:44 am on April 22, 2008 | Joined Dec. 2007 | 257 Days Active
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Mikoto


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I've read various stories about them, none good. I would never trust anyone with a name like 'Geek Squad'.

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12:46 am on April 22, 2008 | Joined Aug. 2007 | 320 Days Active
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what i mean is, the computer turns on, the fans spin, a green light is shown on the motherboard and it doesnt boot, just stays on, no signal on monitor

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psychopathic

12:47 am on April 22, 2008 | Joined June 2005 | 448 Days Active
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pleaseremove


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Quote: from ghostly denial at 8:47 am on April 22, 2008

what i mean is, the computer turns on, the fans spin, a green light is shown on the motherboard and it doesnt boot, just stays on, no signal on monitor

does it beep? like a few beeps. There are what are known as BIOS beep codes to let you know if something isnt working.

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5:05 am on April 22, 2008 | Joined Feb. 2005 | 1130 Days Active
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doesnt make any beeps at all

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psychopathic

8:01 am on April 22, 2008 | Joined June 2005 | 448 Days Active
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drifting


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I assume you have a video card on there to, right?

Is it in the right spot, securely attached, etc.

If its only a PCI card, it should be in the first PCI slot. If its PCI-E, but your board has on board video, boot without the card, then switch it to PCI-E video.

NEVER take something you built to a company like that for repair. It probably has something wrong with it that they will have never experienced before, and they are going to charge you an arm and a leg, and they still wont figure it out.

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12:37 pm on April 22, 2008 | Joined Jan. 2007 | 452 Days Active
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the motherboard has no onboard video, how do i?

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12:33 am on April 23, 2008 | Joined June 2005 | 448 Days Active
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jamescoleman


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ya they might only have instore experience with name brand computers. i would never never never take my customer built pc to any type of repair shop. my dad even asked me to and i'm like no way. i can fix it myself.

3:00 am on April 24, 2008 | Joined Feb. 2008 | 166 Days Active
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rand0mguy


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mmm dosent passs power on self test if it dosent beep. or if it beeps lots. try just making sure that all the connections are in properly and all your cards are in properly and cables.

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8:29 pm on April 29, 2008 | Joined Jan. 2008 | 139 Days Active
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