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Replies: 20 Last Post June 18, 2006 3:51am by Rhapsody
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( Teneille )
Visionary
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I, having got two negative ratings recently, would like to take back my help. If the people who rated me badly didn't find the eHelp useful, then what are they still doing with it? And yes, I guess you could say that I am a bit miffed. I actually put (as pretty much everyone does) a LOT of effort into the eHelps I answer, but mainly (and worst of all) they take me ages to do, because I am actually trying to help. So, for example, last night 35 minutes solely responding to one eHelp. That's not too long, but it's all time I want back now. Now that the effort for a fellow LW member has been wasted, because they only wanted to read a select amount of idea's. Can I delete them? Can I bannish their ratings? Because above all (disregarding the fact that I could have been helping MYSELF for those minutes last night. SL's have stressful and busy lives AS WELL) I don't feel altogether that eager to respond to the eHelps we get. Yes, I want to. But do I want to put so much effort in? Do I want to look at it, and brainstorm idea's to help? Am I going to a minimum of a 48th of my busy day helping someone who is not going to want that help? Maybe, could negatively-rated eHelps go through moderators? Or go through randomly picked SL's, just to make sure they are worthy of a negative rating? Or can I just delete the replies of mine that got rated negatively? Because an alternate point of view is NOT a reason to give a negative eHelp! And, by the way, this is and isn't because of the ratings. I don't really care about my ratings, (well, since they're there, they are interesting and I try to keep them up) BUT it's because they are there, and I can see them, and I KNOW when someone has rated me negatively that I am writing this now. Ok. It all sounds horrible, but I felt like shite when I got bad ratings. I just don't agree, and I totally understand the big deal about them now. If so many SL's aren't happy with how they are right now, shouldn't something be done?
------- There is an undeniable hilarity in spooking your friends. It's only the beautiful birds that get caged.
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( Teneille )
Visionary
Patron
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Quote: from ixi at 3:45 pm on June 2, 2006
I kind of like the idea of having someone check out the ones that were rated negatively. I understand your frustration completely, by the way, I felt the same way when someone gave me a negative one. It kind of reminds me of secret shoppers, like in department stores. They go through and check to see that things are being done right, and people aren't cutting corners. It never hurts to double check sometimes. If that idea was ever implemented- having a support leader/mod go back and check those- I'd so volunteer for the job. 
I like that. I would opt for a job like that also (but since I most likely wont be able to get on the internet much after next month, Im not so sure I would be a good idea). Also, because SL's are objective, and they read the eHelps as an outsider looking in, then they are much less likely to be influenced by emotion on a reply, like I assume the eHelp writer is.
------- There is an undeniable hilarity in spooking your friends. It's only the beautiful birds that get caged.
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midnightcritter
Visionary
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True. But it still puts a damper that I spent some time writing what I thought was a good post. Oh well.
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katyduck
mr bean on crack
Patron
Support Leader
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Quality of responses are objective. You cannot draw a definitive line under what's good advice and what's bad advice, not just for you let alone for everybody else, nor will we ever be able to. You put the time in, and as a Support Leader this is exactly your role. It shouldn't be about the ratings you receive, it should be about always trying your hardest to help someone, regardless of the time it takes or the manner in which they receive your advice. This topic is futile.
------- "God kissed her on the cheek and there she was."
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( Teneille )
Visionary
Patron
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Quote: from dovelove at 5:33 am on June 3, 2006
Deleting the negative ratings would just defeat the point of having the rating system. Yes, you put in a lot of thought and effort into writing a reply, and it doesn't feel nice when it comes back with a negative rating, but that's not really the point of being a Support Leader. If you know your advice was good, be content with that. It's not really about ratings. Maybe if someone wants to give a negative rating, there should be a little form they have to fill out stating why they are rating it as negative, that is mandatory. That way, they could still give the negative rating, but the reasons would be delievered to the Support Leader who wrote the reply. 
If it's not really about the ratings, why do we have them? I know my advice was good. That's why I gave it. I wouldn't go around writing eHelps 'just because'. I am content with the fact that I give good eHelps. I am NOT content with the fact that these people who are apparently desperate for help and advice are so willing to stab the people who help them in the back. I do like your last paragraph though. I agree.
------- There is an undeniable hilarity in spooking your friends. It's only the beautiful birds that get caged.
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( Teneille )
Visionary
Patron
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Quote: from katyduck at 5:29 am on June 3, 2006
Quality of responses are objective. You cannot draw a definitive line under what's good advice and what's bad advice, not just for you let alone for everybody else, nor will we ever be able to. You put the time in, and as a Support Leader this is exactly your role. It shouldn't be about the ratings you receive, it should be about always trying your hardest to help someone, regardless of the time it takes or the manner in which they receive your advice. This topic is futile. 
What is good advice, and what is bad? When the intention is obviously to give good advice, and it doesn't help them, then HOW is it the SL's fault? If they are a SL in the first place, it shows they try to help. Is it because they didn't read the eHelp correctly? (I generally go line for line, paragraph for paragraph). Or, is it because the person who put the eHelp there, didn't explain well enough, for us to give them the perfect advice? If it's not about the ratings, then get rid of them. If you don't want to, then you are going to have to put up with these types of topics for a while longer. I DID try. And it backfired. Are you the person who is going to give me my time back? Because I tried, and apparently my advice didn't help, I WASTED time. And the stupid thing is, it wasn't MY fault. I tried my best. I can't help it if the person who places the eHelp gives a couple of sentences as their problem, and they are the only one who knows the personalities of the people they are dealing with. The reason I haven't ignored those ratings, is because on that night, I had a million things to do. My own problems, and I put the eHelp first because as a SL I felt I should. I know I don't have to, I haven't been lately, so that's why. The length of time it took me to write those eHelps was enough to worsen the argument with my boyfriend,create anger within my mum AND DAD, and prevent me from finishing something important. But if I can help someone, it's ok. And I did HELP, it just wasn't recognised. Where is the compassion? Do those members of LW who post their eHelps (which are LESS and LESS emergencies everyday) think those replies are generated by a computer? There are people behind them!
------- There is an undeniable hilarity in spooking your friends. It's only the beautiful birds that get caged.
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