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  LiveWire / Teen Forums / Support Leader Discussion / Viewing Topic

Reversal
eHelps
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Replies: 20Last Post June 18, 2006 3:51am by Rhapsody
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( Teneille )

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I, having got two negative ratings recently, would like to take back my help.

If the people who rated me badly didn't find the eHelp useful, then what are they still doing with it?

And yes, I guess you could say that I am a bit miffed.  I actually put (as pretty much everyone does) a LOT of effort into the eHelps I answer, but mainly (and worst of all) they take me ages to do, because I am actually trying to help.

So, for example, last night 35 minutes solely responding to one eHelp.  That's not too long, but it's all time I want back now.  Now that the effort for a fellow LW member has been wasted, because they only wanted to read a select amount of idea's.

Can I delete them?  Can I bannish their ratings?

Because above all (disregarding the fact that I could have been helping MYSELF for those minutes last night.  SL's have stressful and busy lives AS WELL) I don't feel altogether that eager to respond to the eHelps we get.

Yes, I want to.  But do I want to put so much effort in?  Do I want to look at it, and brainstorm idea's to help?  Am I going to a minimum of a 48th of my busy day helping someone who is not going to want that help?

Maybe, could negatively-rated eHelps go through moderators?  Or go through randomly picked SL's, just to make sure they are worthy of a negative rating?

Or can I just delete the replies of mine that got rated negatively?

Because an alternate point of view is NOT a reason to give a negative eHelp!

And, by the way, this is and isn't because of the ratings.  I don't really care about my ratings, (well, since they're there, they are interesting and I try to keep them up) BUT it's because they are there, and I can see them, and I KNOW when someone has rated me negatively that I am writing this now.

Ok.  It all sounds horrible, but I felt like shite when I got bad ratings.  I just don't agree, and I totally understand the big deal about them now.

If so many SL's aren't happy with how they are right now, shouldn't something be done?

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There is an undeniable hilarity in spooking your friends.
It's only the beautiful birds that get caged.


3:39 pm on June 1, 2006 | Joined Feb. 2005 | 393 Days Active
Join to learn more about Teneille New Zealand | GLBT Ally Female | 5564 Posts | 9422 Points
Artistic Drain


Gold Star! :D

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Being able to remove negative ratings would completely defeat the purpose of the rating system.

It is only two. You can't please everyone.

So no, there is nothing you can do.

-------

If one, settling a pillow by her head,
Should say: "That is not what I meant at all. That is not it, at all."


3:43 pm on June 1, 2006 | Joined Sep. 2005 | 797 Days Active
Join to learn more about Artistic Drain British Columbia, Canada | Female | 19534 Posts | 30863 Points
audrey820


Flawed

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I hate negative ratings too.  Especially when you don't see what you did that was so wrong.

But I don't think we should just be able to erase the negative replies.  They're there for us to grow from, not to pretend that they never happened.

So I understand what you mean, but I don't support the idea of clearing out negative replies.  I mean, the person who really matters is the one who was asking for advice.  And they already read it, so why should we just be able to hide that someone didn't  like our advice?  

I still see what you mean about people rating it bad because you didn't agree.  And ideally the rating could be changed by a commitee designated to check replies with negative ratings.  But I don't think that will happen.  Mods are just too busy.

Maybe replies that received negative ratings shouldn't be counted toward the total reply count.  So we can be certain that the person received at least 3 replies that they didn't think were unhelpful.

-------
The things we left unsaid,
Are only taking space up in our head.
Make it my fault, win the game
Point the finger, place the blame.


3:47 pm on June 1, 2006 | Joined Aug. 2004 | 948 Days Active
Join to learn more about audrey820 Massachusetts, United States | Female | 17658 Posts | 29475 Points
Tangaroa


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I wouldnt be overly advese to informally warning, then formally warning, then banning people who gave out bad ratings without good reason, unfortunately, this becomes hard if they are guests or submitted anonymously.

Maybe the moderators should be able to remove bad ratings, if the bad rating was unjustified, this would go some way towards putting what some people are doing wrong, right.


4:55 pm on June 1, 2006 | Joined Oct. 2002 | 1942 Days Active
Join to learn more about Tangaroa New Zealand | Straight Male | 8331 Posts | 36220 Points
ixi


America's youth.

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I kind of like the idea of having someone check out the ones that were rated negatively.  I understand your frustration completely, by the way, I felt the same way when someone gave me a negative one.

It kind of reminds me of secret shoppers, like in department stores.  They go through and check to see that things are being done right, and people aren't cutting corners.  It never hurts to double check sometimes.

If that idea was ever implemented- having a support leader/mod go back and check those- I'd so volunteer for the job.  



-------
I'll keep you locked in my head
Until we meet again.
WOW LOOK AT THAT IT'S A BLOG.


8:45 pm on June 1, 2006 | Joined June 2004 | 1036 Days Active
Join to learn more about ixi Arizona, United States | Straight Female | 13239 Posts | 26640 Points
( Teneille )

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Quote: from ixi at 3:45 pm on June 2, 2006

I kind of like the idea of having someone check out the ones that were rated negatively.  I understand your frustration completely, by the way, I felt the same way when someone gave me a negative one.

It kind of reminds me of secret shoppers, like in department stores.  They go through and check to see that things are being done right, and people aren't cutting corners.  It never hurts to double check sometimes.

If that idea was ever implemented- having a support leader/mod go back and check those- I'd so volunteer for the job.  


I like that.  I would opt for a job like that also (but since I most likely wont be able to get on the internet much after next month, Im not so sure I would be a good idea).

Also, because SL's are objective, and they read the eHelps as an outsider looking in, then they are much less likely to be influenced by emotion on a reply, like I assume the eHelp writer is.

-------
There is an undeniable hilarity in spooking your friends.
It's only the beautiful birds that get caged.


9:07 pm on June 1, 2006 | Joined Feb. 2005 | 393 Days Active
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midnightcritter


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I can understand that. Having a committee to look at negative ratings would be good.

But I think what miffs me more is when I respond to eHelps and not get rated, while others do. And those who get rated have posted after me.


9:41 pm on June 1, 2006 | Joined Oct. 2005 | 404 Days Active
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audrey820


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Quote: from midnightcritter at 12:41 am on June 2, 2006

I can understand that. Having a committee to look at negative ratings would be good.

But I think what miffs me more is when I respond to eHelps and not get rated, while others do. And those who get rated have posted after me.


Maybe they didn't notice the rate thing when they read yours.

Or they weren't sure how they felt about your advice.  

-------
The things we left unsaid,
Are only taking space up in our head.
Make it my fault, win the game
Point the finger, place the blame.


9:47 pm on June 1, 2006 | Joined Aug. 2004 | 948 Days Active
Join to learn more about audrey820 Massachusetts, United States | Female | 17658 Posts | 29475 Points
midnightcritter


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True. But it still puts a damper that I spent some time writing what I thought was a good post. Oh well.

10:13 pm on June 1, 2006 | Joined Oct. 2005 | 404 Days Active
Join to learn more about midnightcritter California, United States | Straight Female | 537 Posts | 8399 Points
insertnamehere


Omnipotent One

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I don't see a problem. If a rating is bad, then look at it. If it was justified, then you should learn as opposed to trying to obliterating it from memory. If it was unjustified, shrug and move on.

I've been given negative feedback for not condoning someone having a gay relationship with a 12 year old. Needless to say, I was distraught :p

-------
Satan Oscillate Metallic Sonatas


12:56 am on June 2, 2006 | Joined June 2005 | 518 Days Active
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katyduck


mr bean on crack

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Quality of responses are objective. You cannot draw a definitive line under what's good advice and what's bad advice, not just for you let alone for everybody else, nor will we ever be able to. You put the time in, and as a Support Leader this is exactly your role. It shouldn't be about the ratings you receive, it should be about always trying your hardest to help someone, regardless of the time it takes or the manner in which they receive your advice. This topic is futile.

-------
"God kissed her on the cheek and there she was."

10:29 am on June 2, 2006 | Joined June 2004 | 1069 Days Active
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dovelove

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Deleting the negative ratings would just defeat the point of having the rating system. Yes, you put in a lot of thought and effort into writing a reply, and it doesn't feel nice when it comes back with a negative rating, but that's not really the point of being a Support Leader. If you know your advice was good, be content with that. It's not really about ratings.

Maybe if someone wants to give a negative rating, there should be a little form they have to fill out stating why they are rating it as negative, that is mandatory. That way, they could still give the negative rating, but the reasons would be delievered to the Support Leader who wrote the reply.

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When I play doctor, I play to win.


10:33 am on June 2, 2006 | Joined Sep. 2005 | 799 Days Active
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( Teneille )

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Quote: from dovelove at 5:33 am on June 3, 2006

Deleting the negative ratings would just defeat the point of having the rating system. Yes, you put in a lot of thought and effort into writing a reply, and it doesn't feel nice when it comes back with a negative rating, but that's not really the point of being a Support Leader. If you know your advice was good, be content with that. It's not really about ratings.

Maybe if someone wants to give a negative rating, there should be a little form they have to fill out stating why they are rating it as negative, that is mandatory. That way, they could still give the negative rating, but the reasons would be delievered to the Support Leader who wrote the reply.


If it's not really about the ratings, why do we have them?

I know my advice was good.  That's why I gave it.  I wouldn't go around writing eHelps 'just because'.  I am content with the fact that I give good eHelps.  I am NOT content with the fact that these people who are apparently desperate for help and advice are so willing to stab the people who help them in the back.

I do like your last paragraph though.  I agree.

-------
There is an undeniable hilarity in spooking your friends.
It's only the beautiful birds that get caged.


9:07 pm on June 2, 2006 | Joined Feb. 2005 | 393 Days Active
Join to learn more about Teneille New Zealand | GLBT Ally Female | 5564 Posts | 9422 Points
( Teneille )

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Quote: from katyduck at 5:29 am on June 3, 2006

Quality of responses are objective. You cannot draw a definitive line under what's good advice and what's bad advice, not just for you let alone for everybody else, nor will we ever be able to. You put the time in, and as a Support Leader this is exactly your role. It shouldn't be about the ratings you receive, it should be about always trying your hardest to help someone, regardless of the time it takes or the manner in which they receive your advice. This topic is futile.

What is good advice, and what is bad?
When the intention is obviously to give good advice, and it doesn't help them, then HOW is it the SL's fault?  If they are a SL in the first place, it shows they try to help.

Is it because they didn't read the eHelp correctly?  (I generally go line for line, paragraph for paragraph).

Or, is it because the person who put the eHelp there, didn't explain well enough, for us to give them the perfect advice?

If it's not about the ratings, then get rid of them.  If you don't want to, then you are going to have to put up with these types of topics for a while longer.

I DID try.  And it backfired.  Are you the person who is going to give me my time back?  Because I tried, and apparently my advice didn't help, I WASTED time.  And the stupid thing is, it wasn't MY fault.  I tried my best.  I can't help it if the person who places the eHelp gives a couple of sentences as their problem, and they are the only one who knows the personalities of the people they are dealing with.

The reason I haven't ignored those ratings, is because on that night, I had a million things to do.  My own problems, and I put the eHelp first because as a SL I felt I should.  I know I don't have to, I haven't been lately, so that's why.

The length of time it took me to write those eHelps was enough to worsen the argument with my boyfriend,create anger within my mum AND DAD, and prevent me from finishing something important.  But if I can help someone, it's ok.  And I did HELP, it just wasn't recognised.

Where is the compassion?  Do those members of LW who post their eHelps (which are LESS and LESS emergencies everyday) think those replies are generated by a computer?

There are people behind them!

-------
There is an undeniable hilarity in spooking your friends.
It's only the beautiful birds that get caged.


9:20 pm on June 2, 2006 | Joined Feb. 2005 | 393 Days Active
Join to learn more about Teneille New Zealand | GLBT Ally Female | 5564 Posts | 9422 Points
Rhapsody


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Quote: from Teneille at 12:20 am on June 3, 2006

Do those members of LW who post their eHelps (which are LESS and LESS emergencies everyday) think those replies are generated by a computer?  

There are people behind them!


I tend to agree about the ehelps being less and less of emergencies, personally I would like to see ehelps about relationships and that sort of stuff kept out of ehelp. As those clearly aren't emergencies.

But then again it comes down to personal definition of the word emergency.

(Edited by Rhapsody at 12:32 am on June 3, 2006)

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Welcome to My World
They say blood is thicker than water
I say, cum is thicker than blood and water. Do the math.
There's an ice pump where my heart is supposed to be.


9:31 pm on June 2, 2006 | Joined Oct. 2005 | 720 Days Active
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