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  LiveWire / Teen Forums / Support Leader Discussion / Viewing Topic

How long do you usually spend on an eHelp reply?
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Replies: 13 — Last Post July 6, 2008 9:52am by iwashere85
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Choice Votes Percent  
<5 minutes 1 4%
5-10 minutes 6 24%
10-20 minutes 9 36%
20-30 minutes 2 8%
30-45 minutes 2 8%
45-60 minutes 1 4%
>1 hour 1 4%
I can't answer eHelps (Tech SL) 3 12%
Vote Now! 25 Votes Cast
( marshmellowman )


wewerepromisedjetpacks
Patron
Support Leader
Tech Support Leader
How long do you usually spend drafting and submitting a single eHelp reply?

I was wondering just how much people usually spend to make one single reply to an eHelp, in the case that it's a fairly broad subject (ie, not something which you can't write much for). I spend around 20-40 minutes. I make a draft outlining what I want to say, then go back edit for spelling/grammar and expand on it.

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clavicle



Sustainer
Usually about 5-10 minutes. Not just eHelps, but on here and in my inbox too. That is what I usually answer. Not eHelps.
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hithere


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45
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BubbleCake


l♥l
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Support Leader
About 10 - 20 minutes. Maybe longer on some. I do it out on word and copy and paste it onto the eHelp and recheck for spelling and grammar.
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Corrupted Innocence


Meet Me Under The Tree ♥
Sustainer
Support Leader
However long it takes really. Also it depends if my advice is flowing or if i come to halts. Usually I copy an eHelp into word, and then as i come to a part where i feel i want to say something i write and give advice, basically splitting it up until I've given the advice that answers what the member wants.

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chelseamorgan


kawèh'i
Patron
10-20 minutes, on an average probably.

Sometimes you have to devote alot more time to them if they're longer, or the problem is more complex, or if you want to input your personal experiences into it.

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nikki


christmassss!
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Support Leader
Anything between 5 and 20 minutes. Sometimes more, it honestly depends.

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xoxo1234


Oh, what a catch.
Patron
It depends on the eHelp. I guess I'd say I average on about 15 minutes, but it can really be anywhere from 5-45 minutes.
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Periwinkle


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Support Leader
Normally about 10 minutes, unless it's especially complicated or especially simple.

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Arguia


Enlightened One
Patron
Probably about 30-45 minutes.

I can rarely write them straight off... it takes me quite a long time to concentrate long enough to write anything and then I tend to lose it part way though and go back to it later.

I don't answer many eHelps. =(

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audrey820


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Support Leader
Usually 20 or 30 minutes.

I've easily spent 2 hours replying though. And 5 minutes on others. It varies.

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kid, I wrote back,
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Define Your Line

Professional
Patron
It really depends on the severity of the issue.  I've spent as little as 10 minutes on some but then hours on others.

I try to address each situation the best that I can while taking all perspectives into consideration.



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Mieux


Omnipotent One
Patron
10 - 20 minutes.

But that all depends on the extent of the problem at hand.

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iwashere85

Connoisseur
Patron
I've spent as much as 3+ hours on an eHelp.
So, it varies.
Average 20-40 minutes though.

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