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  LiveWire / Technical Forums / Computer Virus & Anti-Virus Software / Viewing Topic

Damn viruses. Safe mode help!
Replies: 4Last Post June 29 7:46pm by matto
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Enlightened One

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So my computer is absolutely infested with viruses and spyware. I have AVG, but it obviously didn't really work well, neither did Spybot.

I can't log in to my computer in normal mode because it reboots right away or gets the blue screen. So I got in with the safe mode. I wanted to install McAfee Antivirus (it's provided for free from my university), but the safe mode says:
"The system administrator has set policies to prevent this installation"... WTF? I'm the administrator (and even if I wasn't, I'm in the administrator's account)

So, are there ways I can override this? I tried copying all files for the antivirus from my dad's computer, but it says it's missing something (that I can't find). So yeah. Ideas are really really valuable.

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6:41 pm on June 29, 2008 | Joined April 2005 | 682 Days Active
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marshmellowman


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No, safe mode prevents the changing of core Windows system files and services, which the Antivirus needs access to. So you can only install it in normal boot mode. You might be able to disconnect the drive and connect it to another computer with McAfee already installed and search is as an external drive for viruses.

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6:43 pm on June 29, 2008 | Joined Feb. 2007 | 434 Days Active
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Quote: from marshmellowman at 7:43 pm on June 29, 2008

No, safe mode prevents the changing of core Windows system files and services, which the Antivirus needs access to. So you can only install it in normal boot mode. You might be able to disconnect the drive and connect it to another computer with McAfee already installed and search is as an external drive for viruses.

Well, it's a laptop. So taking the hard drive out is hard (I could technically do it, as I have done this before, but I'd prefer something less radical). Do you think there is a way I could install the antivirus on a separate external HD and then connect it to the laptop and run it? I tried it with a flash drive and it didn't work...

Thanks for your help! :)

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6:49 pm on June 29, 2008 | Joined April 2005 | 682 Days Active
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marshmellowman


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No, not really.  You'd need to install the antivirus on a bootable partition on the hard drive so that you could scan that data on the hard drive. There's no way to gain access to the drive unless you connect it directly to another computer, or run software from itself. Your best option is to connect it to another computer, or perhaps find some anti virus that can run from a bootable CD.

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6:53 pm on June 29, 2008 | Joined Feb. 2007 | 434 Days Active
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matto


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Here's an idea.

Start > run > msconfig
Under the general tab, Check "Selective Startup," then uncheck "Load Startup Items".  Click OK.

It'll ask you to restart.  You can do this now or later, however you see fit.  After restarting, the computer will hopefully start up without too much interference from malware and you'll be able to install your software.

Post edited at 7:48 pm on June 29, 2008 by matto

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7:46 pm on June 29, 2008 | Joined Aug. 2007 | 190 Days Active
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