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  LiveWire / Technical Forums / General Tech Discussion / Viewing Topic

MSN help
Replies: 5Last Post July 13 7:15am by Cadd Gogg
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( cheeseyitem )


Wealthy Hobo
Reply
when i try to sign into windows live messenger i get:

"signing into windows live messenger failed because the service is temporarily unavailable. please try again later."
(no error code)

only on my account, it works with other accounts, i can sign into hotmail and web messenger.

it's been like this for a few weeks now and i upgraded earlier today hoping it would fix it but it doesnt seem to work. I've tried turning norton firewall off but that doesnt help and i've checked that the program is on the allow list anyway. Any suggestions?

-------
JD
'I have a fever, and the only prescription is more cowbell!'


7:09 am on July 13, 2008 | Joined Mar. 2008 | 174 Days Active
Join to learn more about cheeseyitem England, United Kingdom | Straight Male | 1797 Posts | 4883 Points
angiegurl918


Professional
Reply
jump up and down on ur comp. see if that fixes it.

-------
dear Jacob,  I WIN!  
                      sincerely, Edward

7:10 am on July 13, 2008 | Joined April 2008 | 77 Days Active
Join to learn more about angiegurl918 Hawaii, United States | Straight Female | 1314 Posts | 2239 Points
soaringfalcon2010


Dairy Product Addict

Ad Free
Reply
re enter you password and email and ifthat dont help restart the computer. mine does it to

-------
"Despite the lies that you're making Your love is mine
for the taking My love is just waiting
To turn your tears to roses"      

7:11 am on July 13, 2008 | Joined June 2008 | 76 Days Active
Join to learn more about soaringfalcon2010 Tennessee, United States | Straight Female | 1040 Posts | 1817 Points
Marvin Eh


Personal Assistant
Reply
exit msn on the bar at the bottom
and re open it

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Dying is your latest fashion.

7:12 am on July 13, 2008 | Joined April 2008 | 5 Days Active
Join to learn more about Marvin Eh England, United Kingdom | Metrosexual Male | 89 Posts | 145 Points
Killarny


Professional
Reply
Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:

http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1.  If you haven't done so already, upgrade to the latest version of MSN Mes
senger: http://g.msn.com/7MEEN_US/EN_0322/I..ESSENGER_DL.EXE

2.  The date on your computer needs to be set properly -- double click the clock verify that the time and date are set.

3.  If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

4.  Change your password @ https://login.passport.com/ChangePW.srf to something smaller (under 10-12 characters), then try signing in again.

5.  If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded.  You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.

6.  If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation.  You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled).

7.  Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.

8.  Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked.  Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.

9.  Click Start, then Run, and enter the following: regsvr32 softpub.dll
then click OK and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll


Number 9 is the one that will usually help me.


7:14 am on July 13, 2008 | Joined Mar. 2008 | 166 Days Active
Join to learn more about Killarny Quebec, Canada | Straight Male | 645 Posts | 2353 Points
Cadd Gogg


Wealthy Hobo

Ad Free
Reply
Quote: from Marvin Eh at 3:12 pm on July 13, 2008

exit msn on the bar at the bottom
and re open it


I'm guessing they've tried that.

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I never wanted everything to end this way
but you can take the bluest sky and turn it grey.

7:15 am on July 13, 2008 | Joined April 2008 | 126 Days Active
Join to learn more about Cadd Gogg England, United Kingdom | Straight Female | 3169 Posts | 5455 Points
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