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( Define Your Line )
Executive
 Patron
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I'm not sure if this suggestion has already been made but I'm going to make it anyway. I just received written feedback from an anonymous eHelp that I have recently replied to. I would like to reply back to this person but it doesn't allow me to do so. Shouldn't there be a way to respond to the written feedbacks that are sent without disclosing the member's name? This person has sent me written feedback asking some questions and disclosing more information on the issue. I feel that I should respond to the request for help but there is absolutely no way to do so. I don't know what you guys think about it. It's just a suggestion.
~ Sabrina
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You're like a bullet to my brain, I'm numb, can't kill my fun.
If you're good and done then thank you just the same.
I don't owe you anything.
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meghank91
Enlightened One
Patron
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This has been suggested at least 5 times before. I agree. Most people agree. I don't know why it can't happen.
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emma19911
Guru
 Sustainer
Support Leader
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I've had that before andI'm like annoyed i can't reply as i want to help the person further. However I don't think it's been suggested but it's a good idea!
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Dreaming Of A Day Where Things Are Different!
The Love Group Is Back
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Just Waiting Here
Dairy Product Addict
Patron
Support Leader
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Yeah... I always have problems like that. That's why if I think they might want to mention more, I usually say that they can PM me if they like. I've had a few people PM me... but it does get confusing when they don't mention what they are PMing for. It really would be nice to give the opportunity to respond back. Or otherwise, make like an updated e-help post or something, if the person would like...
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prisoner of hss
ARRRRRRRRRRRRRRRRRGH
Patron
Support Leader
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Quote: from meghank91 at 2:24 pm on July 10, 2008
 This has been suggested at least 5 times before. I agree. Most people agree. I don't know why it can't happen. 
its the same with the reply to the MER response, david implements a lot of crap ideas
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the one and only serious forum troll
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Arguia
Soothsayer
Patron
Support Leader
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In that situation I personally would reply again to the eHelp but referring to the feedback.
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Greater than a poet's fame
A little grave that has no name.
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12:30 pm on July 10, 2008 | Joined Oct. 2005 | 395 Days Active
Join to learn more about Arguia England, United Kingdom | Label Free Female | 4409 Posts | 10652 Points
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( Define Your Line )
Executive
Patron
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Quote: from circa at 5:16 pm on July 12, 2008
This is a support site, not a place to socialize! Everybody knows that people don't require more than one response to an anonymous eHelp. I mean, everyone would rather see updates about 'protecting how much money xxx has donated', making FAQ submissions being able to be rated without a snag, and changing code so that posts read 'posted today' if they were posted today! I mean, it's pretty obvious that the whole 'continual support' thing isn't nearly as important as these updates. Come on, use your head, guys.
How can you say that? I've gotten written feedbacks asking for more help. Some have even asked me questions and stuff like that. That is in no was socializing.
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You're like a bullet to my brain, I'm numb, can't kill my fun.
If you're good and done then thank you just the same.
I don't owe you anything.
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