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Quote: from carracer at 1:15 pm on July 5, 2008

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Quote: from Blank black at 5:13 am on July 5, 2008

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Quote: from carracer at 1:09 pm on July 5, 2008

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Quote: from Anonymous at 5:08 am on July 5, 2008

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Carracer, make your own topic and please don't derail mine with inane baseless arguments.

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  And how are they inane and baseless?    
  care to explain yourself?

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Because you have no basis in fact for your arguments.

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 There was a topic with SLs discussing how they IGNORE ehelps because they find them ANNOYING.  
 Do the research!  
 Don't complain to me just because I am saying what is true!  
 i wouldn't even say anything if I didn't know it was!

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Because if you knew the eHelp system, you know that one person cannot answer all the eHelps. Now that means that those they cannot answer remain, flashing in the corner. I don't care what you say, but that is annoying. Simple as.  

I went round a few days ago, checking out support leaders. Those who I couldn't see support or eHelps from I started to talk to, via pm. The vast majority of those tried to help me with what was a serious and honest problem. The rest explained that they were struggling at the moment themselves, and in some cases then went and found me either another psl, or eHelp responses which were relevant to my issue. And because of that, I wont have an ill thought out comment said about them.

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At least you explain yourself.
And don't just say "NO THATS NOT TRUE".

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The world is only as sweet as you make it and only as terrible as you see it

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Aye, I know. I (and we) do appreciate the time and effort that is put in - I remember doing so myself for a few years. And of course I sympathise with the difficulties. Just highlighting an issue for the sake of progress. Thanks for replying reasonably, for what it's worth.

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Im not doubting you!
gosh don't take everything so seriously!
im just saying for so few responses, there are A LOT of SLs!
It doesn't really connect!

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Not everyone can answer the same eHelps. Not only that, but as I've said before, if we see two or more replies to an eHelp and we feel like we can't add anything new to it, then we're not supposed to reply.

Why should we have to have 10 or so great replies for one eHelp when most of those replies will basically the same thing and have to sacrifice  the number of eHelps we can reply to.

With all due respect, I understand your argument, but you're just not getting how we answer these and how we are supposed to answer eHelps.

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and victorious in war shall be made glorious in peace.

Just throwing this out there.


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Because people don't actually do their jobs as support leaders.
They just think it looks nice under their names.

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I think you're right, to an extent. I hardly ever see SL's being supportive. I've seen ONE SL do a 'nice' thing and that was Define Your Line when she made that thread about oh what's his face because he didn't think anybody cared.

Why is it that SL's do things like that, for their fellow SL's, but not the people they're supposed to be SUPPORTING?

I don't understand it either, but I DO think there is a concious effort.

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Indescribable.

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Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed.

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I was just about to say this, too.

I find that these days, the quality of replies is so much better than a couple of years ago. Support Leaders generally go into great detail so even if we purposely tried to get 4, 5 or even 6 replies to an eHelp, chances are most of the advice would be repeated. It's a bit rubbish that eHelps only require 2 posts before they stop flashing, but you can be sure that those two replies will be well thought out and will cover all points.

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i think you're the same as me, we see things they'll never see

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Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range.

Ehelp center averages:

11/04: <1 ehelp submitted per day, 10 replies.
03/05: 1 ehelp submitted per day, 7 replies.
07/05: 2.5 ehelps submitted per day, 6 replies.
12/05: 4 ehelps submitted per day, 5 replies.
03/06: 5 ehelps submitted per day, 4 replies.
07/06: 7 ehelps submitted per day, 3.5 replies.
12/06: 9 ehelps submitted per day, 3.5 replies.
03/07: 12 ehelps submitted per day, 3.5 replies.
07/07: 14 ehelps submitted per day, 2.5 replies.
12/07: 17 ehelps submitted per day, 2 replies.
03/08: 17 ehelps submitted per day, 3 replies.
07/08: 12 ehelps submitted per day*, 2.5 replies?

*not an accurate sample

Just throwing this out there.

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This was going to be exactly my point. I remember when it was really odd to get more than 3 ehelps per day. So all the SLs would jump on those and answer what they could. Now, it really isn't uncommon to get over 10 in a day.

Pair that with an increase in quality(which means replies take longer), and you can understand why it's rare for ehelps to get many replies.

Now that I've thoroughly beat a dead horse, I'm going to let you know that I completely agree with you. It's really sad to see the decrease in the number of replies. And a number of us have tried different methods of motivating the SLs to be more active. It's just hard because most are doing what they feel they can while dealing with their own personal issues.

So yeah, I'm not dismissing your complaints. They're 100% legit. I just figured an explanation helps.

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kid, I wrote back,
all lovers betray.

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Because people don't actually do their jobs as support leaders.
They just think it looks nice under their names.

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You really have no right to talk about this, since you're not a support leader. Anyone who isn't a support leader can't talk about this.

If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

Now, I log into my computer and there's seven new eHelps. I get on an hour later and there's seven more. The number of eHelps is a very large number. Not every support leader can reply to every eHelp.

For example, I'm not good at relationship advice. So I normally don't reply to those because unless you think you can give really good advice and really help, most don't try.

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I love life, but life has a boyfriend.
http://www.last.fm/user/chelseastar

http://www.golivewire.com/forums/ehelp-read-response-450.html

Compare that to today:

http://www.golivewire.com/forums/ehelp-read-response-12209.html

http://www.golivewire.com/forums/ehelp-read-response-12197.html

Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply.

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If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

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Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue.

Quote: from Black Sheep at 6:10 pm on July 5, 2008

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Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply.

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I presume reiterating what has already been covered and argued is an example of how eHelps would all cover the same ground. Also, I'm surprised you don't care for the feelings of the SLs in your first link, who are SLs or members now - you've just used their work as an example of what not to do.

Post edited at 10:54 am on July 5, 2008 by Anonymous

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Quote: from rebelmozzerella at 5:06 pm on July 5, 2008

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If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all.

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Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue.

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Example:

http://www.golivewire.com/forums/ehelp-read-response-21.html

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I love life, but life has a boyfriend.
http://www.last.fm/user/chelseastar

Post edited at 11:19 am on July 5, 2008 by Anonymous