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carracer
Soothsayer
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Quote: from Blank black at 5:20 am on July 5, 2008
Quote: from carracer at 1:15 pm on July 5, 2008
Quote: from Blank black at 5:13 am on July 5, 2008
Quote: from carracer at 1:09 pm on July 5, 2008
Quote: from Anonymous at 5:08 am on July 5, 2008
Carracer, make your own topic and please don't derail mine with inane baseless arguments. 
And how are they inane and baseless? care to explain yourself? 
Because you have no basis in fact for your arguments. 
There was a topic with SLs discussing how they IGNORE ehelps because they find them ANNOYING. Do the research! Don't complain to me just because I am saying what is true! i wouldn't even say anything if I didn't know it was! 
Because if you knew the eHelp system, you know that one person cannot answer all the eHelps. Now that means that those they cannot answer remain, flashing in the corner. I don't care what you say, but that is annoying. Simple as. I went round a few days ago, checking out support leaders. Those who I couldn't see support or eHelps from I started to talk to, via pm. The vast majority of those tried to help me with what was a serious and honest problem. The rest explained that they were struggling at the moment themselves, and in some cases then went and found me either another psl, or eHelp responses which were relevant to my issue. And because of that, I wont have an ill thought out comment said about them. 
At least you explain yourself. And don't just say "NO THATS NOT TRUE".
------- The world is only as sweet as you make it and only as terrible as you see it
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marshmellowman
que será, será
Sustainer
Support Leader
Tech Support Leader
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Quote: from Anonymous at 1:20 pm on July 5, 2008
Aye, I know. I (and we) do appreciate the time and effort that is put in - I remember doing so myself for a few years. And of course I sympathise with the difficulties. Just highlighting an issue for the sake of progress. Thanks for replying reasonably, for what it's worth. 
Believe me, we know about this problem, and we've been trying to increase the number of replies, but it's hard. I appreciate you voicing your concern.
------- To find yourself, think for yourself.
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Blank black
Guru
Sustainer
Support Leader
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Because I have the power to accurately judge them in my role as moderator. Alls marshmellowman can do is defend the work he sees.
------- Nobody ever loses their memory. It just gets locked away like the mad woman in the attic. Occasionally you hear her scream, But you don't dare unlock the door and look in.
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Khadgar
Dairy Product Addict
Patron
Support Leader
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Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range. Ehelp center averages: 11/04: <1 ehelp submitted per day, 10 replies. 03/05: 1 ehelp submitted per day, 7 replies. 07/05: 2.5 ehelps submitted per day, 6 replies. 12/05: 4 ehelps submitted per day, 5 replies. 03/06: 5 ehelps submitted per day, 4 replies. 07/06: 7 ehelps submitted per day, 3.5 replies. 12/06: 9 ehelps submitted per day, 3.5 replies. 03/07: 12 ehelps submitted per day, 3.5 replies. 07/07: 14 ehelps submitted per day, 2.5 replies. 12/07: 17 ehelps submitted per day, 2 replies. 03/08: 17 ehelps submitted per day, 3 replies. 07/08: 12 ehelps submitted per day*, 2.5 replies? *not an accurate sample Just throwing this out there.
------- ╔╬╝ -- 1000 needles! _╠╗ -------
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5:36 am on July 5, 2008 | Joined Feb. 2006 | 601 Days Active Join to learn more about Khadgar California, United States | Asexual Male | 13540 Posts | 1213 Points
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theatreminelli
Wannabe WaG
Patron
Support Leader
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Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed.
------- I don't give a shit about the CIA and their tropped up evidence, Bond is my agent and I trust him
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audrey820
HA HA I'M STILL CUSTOM
Sustainer
Support Leader
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Quote: from Khadgar at 8:36 am on July 5, 2008
Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range. Ehelp center averages: 11/04: <1 ehelp submitted per day, 10 replies. 03/05: 1 ehelp submitted per day, 7 replies. 07/05: 2.5 ehelps submitted per day, 6 replies. 12/05: 4 ehelps submitted per day, 5 replies. 03/06: 5 ehelps submitted per day, 4 replies. 07/06: 7 ehelps submitted per day, 3.5 replies. 12/06: 9 ehelps submitted per day, 3.5 replies. 03/07: 12 ehelps submitted per day, 3.5 replies. 07/07: 14 ehelps submitted per day, 2.5 replies. 12/07: 17 ehelps submitted per day, 2 replies. 03/08: 17 ehelps submitted per day, 3 replies. 07/08: 12 ehelps submitted per day*, 2.5 replies? *not an accurate sample Just throwing this out there. 
This was going to be exactly my point. I remember when it was really odd to get more than 3 ehelps per day. So all the SLs would jump on those and answer what they could. Now, it really isn't uncommon to get over 10 in a day. Pair that with an increase in quality(which means replies take longer), and you can understand why it's rare for ehelps to get many replies. Now that I've thoroughly beat a dead horse, I'm going to let you know that I completely agree with you. It's really sad to see the decrease in the number of replies. And a number of us have tried different methods of motivating the SLs to be more active. It's just hard because most are doing what they feel they can while dealing with their own personal issues. So yeah, I'm not dismissing your complaints. They're 100% legit. I just figured an explanation helps.
------- kid, I wrote back, all lovers betray.
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wmudude
Guru
Patron
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It's probably because eHelp is a crappy-ass system and David is too much of a lazy fucktard to do anything about it.
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Beautiful.
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( Anonymous )
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I am unable to read the message as I'm not a support leader nowadays, however, examples are not needed. I know what you mean, I know where you're coming from. The implication that there was no support "At all" is simply wrong. These were the kind of replies I was hoping to avoid. I may stop replying to this topic now, as the points have been covered by the first two people to seriously reply. Post edited at 11:19 am on July 5, 2008 by Anonymous
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