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  LiveWire / Teen Forums / Discuss New Ideas & Suggestions / Viewing Topic

When receiving a written feedback from eHelp
Replies: 28Last Post Dec. 7, 2008 6:14pm by Killtyronedead
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Killtyronedead


El Cowboy Rojo

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Quote: from greatescape11 at 1:05 pm on Dec. 7, 2008

Quote: from Killtyronedead at 12:02 pm on Dec. 7, 2008

If they want to talk to you more, or get more support from you, then they should come to you directly.  Replying to the written feedback is a bad idea, imo.

1 Not all members catch on to this.

2. It would be nice if there was a way they could stay anonymous.



Then make it so they can anonymously message us from the eHelp center.  If I posted an eHelp anonymously and someone wrote back to the feedback I gave them, I'd be really pissed.

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10:06 am on Dec. 7, 2008 | Joined: Feb. 2007 | Days Active: 686
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major

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Quote: from greatescape11 at 10:06 am on Dec. 7, 2008

Quote: from Major at 12:04 pm on Dec. 7, 2008

Quote: from greatescape11 at 10:03 am on Dec. 7, 2008

Quote: from Major at 12:01 pm on Dec. 7, 2008

If you file and E-help anonymously, you don't receive a message,

  ????


 
 meant an, but thanks for being a douchebag<3

   
I wasnt correcting your grammar. You receive a message back even if you file an anon ehelp



lol it changed since the last time i was active, i think
i was always under the impression that the anonymous replies had to be sifted through in the eHelp forum

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10:08 am on Dec. 7, 2008 | Joined: Aug. 2007 | Days Active: 612
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noraa


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Quote: from Killtyronedead at 10:04 am on Dec. 7, 2008

Quote: from NoNoNora383 at 1:03 pm on Dec. 7, 2008

Quote: from Major at 10:01 am on Dec. 7, 2008

the support leaders know your screen name when you file an ehelp, and you know theirs when you get their response. If you file and E-help anonymously, you don't receive a message, so I don't know what you're asking.
If somebody posts one anonymously, and then they respond with the feedback thingy to your eHelp, there's no way of contacting them to keep the conversation going.


Yeah...? Who says they want it to keep going?

Sometimes they ask a question.

10:08 am on Dec. 7, 2008 | Joined: Sep. 2007 | Days Active: 449
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( Seanee )


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Quote: from Killtyronedead at 6:06 pm on Dec. 7, 2008

Quote: from greatescape11 at 1:05 pm on Dec. 7, 2008

Quote: from Killtyronedead at 12:02 pm on Dec. 7, 2008

If they want to talk to you more, or get more support from you, then they should come to you directly. Replying to the written feedback is a bad idea, imo.
 

 1 Not all members catch on to this.  

 2. It would be nice if there was a way they could stay anonymous.  



Then make it so they can anonymously message us from the eHelp center. If I posted an eHelp anonymously and someone wrote back to the feedback I gave them, I'd be really pissed.

That's not what I was asking about, I was asking often the members use it to continue the problem. My recent example someone said "Maybe I should take a step back and see the bigger picture, but then what?" because it was anon the conversation ended there, thus I can't help anymore.

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10:08 am on Dec. 7, 2008 | Joined: Sep. 2006 | Days Active: 670
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Killtyronedead


El Cowboy Rojo

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Quote: from Seanee at 1:08 pm on Dec. 7, 2008

Quote: from Killtyronedead at 6:06 pm on Dec. 7, 2008

Quote: from greatescape11 at 1:05 pm on Dec. 7, 2008

Quote: from Killtyronedead at 12:02 pm on Dec. 7, 2008

If they want to talk to you more, or get more support from you, then they should come to you directly.  Replying to the written feedback is a bad idea, imo.

  1 Not all members catch on to this.

  2. It would be nice if there was a way they could stay anonymous.


 
 Then make it so they can anonymously message us from the eHelp center.  If I posted an eHelp anonymously and someone wrote back to the feedback I gave them, I'd be really pissed.

That's not what I was asking about, I was asking often the members use it to continue the problem. My recent example someone said "Maybe I should take a step back and see the bigger picture, but then what?" because it was anon the conversation ended there, thus I can't help anymore.


You could copy that question, paste it into an eHelp reply, and then answer from there?

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10:09 am on Dec. 7, 2008 | Joined: Feb. 2007 | Days Active: 686
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major

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what you're asking for is a system of messaging anonymous
which i don't think will be implemented any time soon.
i get it now, and it's too much.

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10:12 am on Dec. 7, 2008 | Joined: Aug. 2007 | Days Active: 612
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jamesish


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Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?

So is this the proper way to do it now?  I have honestly thought about doing this.  But wasn't sure.


10:12 am on Dec. 7, 2008 | Joined: Jan. 2008 | Days Active: 545
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Arguia


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Quote: from Killtyronedead at 6:09 pm on Dec. 7, 2008

Quote: from Seanee at 1:08 pm on Dec. 7, 2008

Quote: from Killtyronedead at 6:06 pm on Dec. 7, 2008

Quote: from greatescape11 at 1:05 pm on Dec. 7, 2008

Quote: from Killtyronedead at 12:02 pm on Dec. 7, 2008

If they want to talk to you more, or get more support from you, then they should come to you directly. Replying to the written feedback is a bad idea, imo.
   

  1 Not all members catch on to this.    

  2. It would be nice if there was a way they could stay anonymous.  



  Then make it so they can anonymously message us from the eHelp center. If I posted an eHelp anonymously and someone wrote back to the feedback I gave them, I'd be really pissed.

That's not what I was asking about, I was asking often the members use it to continue the problem. My recent example someone said "Maybe I should take a step back and see the bigger picture, but then what?" because it was anon the conversation ended there, thus I can't help anymore.


You could copy that question, paste it into an eHelp reply, and then answer from there?

That's what I've done if I've ever been in that situation. Seen other SLs doing the same thing too.

I don't think that we really need to reply to what is said in the message via another message, when replying to the eHelp again works fine.

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10:13 am on Dec. 7, 2008 | Joined: Oct. 2005 | Days Active: 559
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Killtyronedead


El Cowboy Rojo

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Quote: from jamesish at 1:12 pm on Dec. 7, 2008

Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?

So is this the proper way to do it now? I have honestly thought about doing this. But wasn't sure.



I mean, it's not official, but it seems practical, doesn't it?

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10:36 am on Dec. 7, 2008 | Joined: Feb. 2007 | Days Active: 686
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noraa


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Quote: from Killtyronedead at 10:36 am on Dec. 7, 2008

Quote: from jamesish at 1:12 pm on Dec. 7, 2008

Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?
 

 So is this the proper way to do it now?  I have honestly thought about doing this.  But wasn't sure.



I mean, it's not official, but it seems practical, doesn't it?

But it would make the reply say that it's fully answered, with two replies, so they wouldn't get other responses.

11:46 am on Dec. 7, 2008 | Joined: Sep. 2007 | Days Active: 449
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Arguia


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Quote: from NoNoNora383 at 7:46 pm on Dec. 7, 2008

Quote: from Killtyronedead at 10:36 am on Dec. 7, 2008

Quote: from jamesish at 1:12 pm on Dec. 7, 2008

Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?

  So is this the proper way to do it now? I have honestly thought about doing this. But wasn't sure.


 
 I mean, it's not official, but it seems practical, doesn't it?

But it would make the reply say that it's fully answered, with two replies, so they wouldn't get other responses.

I tend to look at eHelps regardless of whether they are new or not to see if there is anything I can add. Am I the only one who does this?

-------
We beat on, boats against the current, borne back ceaselessly into the past.


12:53 pm on Dec. 7, 2008 | Joined: Oct. 2005 | Days Active: 559
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noraa


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Quote: from Arguia at 12:53 pm on Dec. 7, 2008

Quote: from NoNoNora383 at 7:46 pm on Dec. 7, 2008

Quote: from Killtyronedead at 10:36 am on Dec. 7, 2008

Quote: from jamesish at 1:12 pm on Dec. 7, 2008

Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?
   

  So is this the proper way to do it now?  I have honestly thought about doing this.  But wasn't sure.



  I mean, it's not official, but it seems practical, doesn't it?

But it would make the reply say that it's fully answered, with two replies, so they wouldn't get other responses.

I tend to look at eHelps regardless of whether they are new or not to see if there is anything I can add. Am I the only one who does this?


Generally the still beeping ones are addressed first.

2:09 pm on Dec. 7, 2008 | Joined: Sep. 2007 | Days Active: 449
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Killtyronedead


El Cowboy Rojo

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Quote: from Arguia at 3:53 pm on Dec. 7, 2008

Quote: from NoNoNora383 at 7:46 pm on Dec. 7, 2008

Quote: from Killtyronedead at 10:36 am on Dec. 7, 2008

Quote: from jamesish at 1:12 pm on Dec. 7, 2008

Quote: from Killtyronedead at 1:09 pm on Dec. 7, 2008

You could copy that question, paste it into an eHelp reply, and then answer from there?
   

  So is this the proper way to do it now?  I have honestly thought about doing this.  But wasn't sure.



  I mean, it's not official, but it seems practical, doesn't it?

But it would make the reply say that it's fully answered, with two replies, so they wouldn't get other responses.

I tend to look at eHelps regardless of whether they are new or not to see if there is anything I can add. Am I the only one who does this?



No, I do it sometimes, too.

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I was a mod once
It was epic

6:13 pm on Dec. 7, 2008 | Joined: Feb. 2007 | Days Active: 686
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Killtyronedead


El Cowboy Rojo

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Quote: from NoNoNora383 at 5:09 pm on Dec. 7, 2008

Generally the still beeping ones are addressed first.

No, you're just incredibly lazy as an SL.

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6:14 pm on Dec. 7, 2008 | Joined: Feb. 2007 | Days Active: 686
Join to learn more about Killtyronedead Serbia | Male | Posts: 15,470 | Points: 31,065
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