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( iconoclast )
ffffffffffffffffffff
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recently, after we got our new modem installed to replace the old one (we switched our phone to comcast from verizon), our internet started having problems sometimes it cuts in and out other times it just stays off but sometimes it appears as though it IS connected (the networking icon in the lower right) but refuses to connect saying stuff like "invalid AIM server address" when i try to get on aim and "firefox can't find the server" and sometimes this lasts for awhile then itll go back to cutting in and out the router lights appear normal and there's no trouble connecting when directly plugged into the modem the comcast guy came and tested everything and said it was fine, do we need a new router or is there something else going on, because this is extremely frustrating
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cool :cool:
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drifting
Swami
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Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc.
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Heaven has a beer volcano and stripper factory
Hell is the same, but the beer is stale and the strippers have STDs
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9:20 pm on Dec. 2, 2008 | Joined: Jan. 2007 | Days Active: 652
Join to learn more about drifting Indiana, United States | Straight Male | Posts: 17,023 | Points: 28,243
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soldierofjustice3
Visionary
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They always say its fine, when its their fault. I'd probably scream at their cust service for awhile, until they actually do something to fix it. Its more than likely an ISP issue.
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263hp/280tq -2.3L Turbo 16PSI- 0-60 5.6 seconds
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drifting
Swami
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Quote: from prisoner of hss at 12:22 am on Dec. 3, 2008
 Quote: from drifting at 12:20 am on Dec. 3, 2008
Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc. 
he checked the signal and tested everything and everything was fine
Did he check it at the corner, or at the house? Are other devices in the house having connection problems, or only you?
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Heaven has a beer volcano and stripper factory
Hell is the same, but the beer is stale and the strippers have STDs
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9:26 pm on Dec. 2, 2008 | Joined: Jan. 2007 | Days Active: 652
Join to learn more about drifting Indiana, United States | Straight Male | Posts: 17,023 | Points: 28,243
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Neodymie
Soothsayer
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Quote: from prisoner of hss at 9:22 pm on Dec. 2, 2008
Quote: from drifting at 12:20 am on Dec. 3, 2008
Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc.
he checked the signal and tested everything and everything was fine
Oh, I was gonna have you check that. When he came out did he set your modem to send reports? They can make the modem send reports on activity every ten or fifteen minutes or so incase whatever is happening doesn't happen while he's around.
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" I don't mean to sound bitter, cold, or cruel,
but I am, so that's how it comes out. " - Bill Hicks
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9:26 pm on Dec. 2, 2008 | Joined: July 2008 | Days Active: 240
Join to learn more about Neodymie Nevada, United States | Straight Male | Posts: 6,806 | Points: 13,560
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( iconoclast )
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Quote: from drifting at 12:26 am on Dec. 3, 2008
Quote: from prisoner of hss at 12:22 am on Dec. 3, 2008
Quote: from drifting at 12:20 am on Dec. 3, 2008
Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc.
he checked the signal and tested everything and everything was fine
Did he check it at the corner, or at the house? Are other devices in the house having connection problems, or only you?
he checked both, and all computers in the house are having the same problem
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cool :cool:
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( iconoclast )
ffffffffffffffffffff
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Quote: from neodymie at 12:26 am on Dec. 3, 2008
Quote: from prisoner of hss at 9:22 pm on Dec. 2, 2008
Quote: from drifting at 12:20 am on Dec. 3, 2008
Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc.
he checked the signal and tested everything and everything was fine
Oh, I was gonna have you check that. When he came out did he set your modem to send reports? They can make the modem send reports on activity every ten or fifteen minutes or so incase whatever is happening doesn't happen while he's around.
he actually checked the history, apparently the last time it went down was 11/23 and it did so for only seven minutes, but i KNOW that ive been having a lot more trouble with my internet than that
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cool :cool:
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( iconoclast )
ffffffffffffffffffff
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Quote: from soldierofjustice3 at 12:25 am on Dec. 3, 2008
They always say its fine, when its their fault. I'd probably scream at their cust service for awhile, until they actually do something to fix it. Its more than likely an ISP issue.
idk man, if the modem is sending out the proper signal, i wouldnt see why
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cool :cool:
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drifting
Swami
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Quote: from prisoner of hss at 12:28 am on Dec. 3, 2008
Quote: from drifting at 12:26 am on Dec. 3, 2008
Quote: from prisoner of hss at 12:22 am on Dec. 3, 2008
Quote: from drifting at 12:20 am on Dec. 3, 2008
Double check the cords. However, I doubt thats it. Insist that they test the line, come in and see the problem, and if need be, replace the line entirely. There are so many things it could, from static on the line, to attenuation, a repeater that got taken off, etc.
he checked the signal and tested everything and everything was fine
Did he check it at the corner, or at the house? Are other devices in the house having connection problems, or only you?
he checked both, and all computers in the house are having the same problem
Did he offer you a new modem? It could be that. If they try a new modem, and you still have the same problem, its definitely the line. Oh, and I was at my friends when they were having a similar problem (they wanted me to take a look at their computer, make sure it wasnt their computer) and Comcast sent a TV guy. He tested the line, and it came out fine, but when it still didnt work, he admitted that he would need to send another request in to get a guy out to test the internet connection. Not sure if that means anything to you or not.
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Heaven has a beer volcano and stripper factory
Hell is the same, but the beer is stale and the strippers have STDs
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9:32 pm on Dec. 2, 2008 | Joined: Jan. 2007 | Days Active: 652
Join to learn more about drifting Indiana, United States | Straight Male | Posts: 17,023 | Points: 28,243
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Neodymie
Soothsayer
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Hey trie something really quick. I'm just curious. Turn off all of the tv's in your house and play with internet for a while and see how it works.
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" I don't mean to sound bitter, cold, or cruel,
but I am, so that's how it comes out. " - Bill Hicks
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9:38 pm on Dec. 2, 2008 | Joined: July 2008 | Days Active: 240
Join to learn more about Neodymie Nevada, United States | Straight Male | Posts: 6,806 | Points: 13,560
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