Pretty much, when she opens Firefox is crashes immediately and a message comes up saying it has to close due to an error (the normal message with the error report button thing). I have looked on Google for her and copied some stuff to her to help, but none of it has worked.
11:40 am on Jan. 8, 2009 | Joined: Aug. 2007 | Days Active: 484 Join to learn more about Lightning StrikesEngland, United Kingdom | StraightFemale | Posts: 4,518 | Points: 11,957
LiveWire Humor
DannoJay
Executive Patron
Try getting newest version
------- R.I.P Grandad 4/5/09 Add me on XBOX Live: DannoJay Danno & Sarah xXx
11:41 am on Jan. 8, 2009 | Joined: Jan. 2009 | Days Active: 96 Join to learn more about DannoJayEngland, United Kingdom | BisexualMale | Posts: 2,165 | Points: 3,307
Cyanotype
Guru Sustainer Support Leader Tech Support Leader
1. Remove/Disable extentions 2. Reinstall
11:42 am on Jan. 8, 2009 | Joined: Aug. 2006 | Days Active: 779 Join to learn more about CyanotypeChristmas Island | Posts: 35,776 | Points: 23,659
hithere
Novice Patron Support Leader
open it in safe mode and then disable the most recent add-on that was installed?
11:42 am on Jan. 8, 2009 | Joined: Dec. 2005 | Days Active: 1,030 Join to learn more about hithereSingapore | Posts: 24,093 | Points: 48,030
XCyanideXLipsX
Executive Patron
get a newer version?
11:43 am on Jan. 8, 2009 | Joined: Dec. 2008 | Days Active: 67 Join to learn more about XCyanideXLipsXEngland, United Kingdom | QuestioningFemale | Posts: 1,327 | Points: 3,041
11:45 am on Jan. 8, 2009 | Joined: Sep. 2008 | Days Active: 348 Join to learn more about sub800North Carolina, United States | StraightMale | Posts: 18,307 | Points: 23,372
11:46 am on Jan. 8, 2009 | Joined: Aug. 2007 | Days Active: 484 Join to learn more about Lightning StrikesEngland, United Kingdom | StraightFemale | Posts: 4,518 | Points: 11,957
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charlottina
Dairy Product Addict
glad its working but get a mac anyway :D
------- I tried to hold on but it hurts too much. I tried to forgive, but it's not enough. To make it all okay
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