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  LiveWire / Teen Forums / Support Leader Discussion / Viewing Topic

Idea: only take if out of the inbox if it gets two positive feedbacks.
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Replies: 17Last Post Jan. 10 4:07am by nikki
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( Noraa )


we rediscover sensation

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A lot of times the eHelp asker isn't satisfied with the reply that's given. My idea is to only take the eHelp out of the inbox when they give two positive replies. That way, they can definitely get the support they need.

If the person never rates the replies, though, two replies should kick it out of the inbox, and it should only be put back if the poster of the eHelp  eventually badly rates 1+.

Thoughts?  

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...


3:23 pm on Jan. 7, 2009 | Joined: Sep. 2007 | Days Active: 387
Join to learn more about Noraa New York, United States | Label Free Female | Posts: 7,669 | Points: 30,061
ManiacPenguins

Soothsayer

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Bad idea. Some people that post eHelps give bad rating no matter what.

It wouldn't work.

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Know I keep that full clip, come and get cha super soak
Call me Mr. Cinemax, shoot you like a movie role
Hundred on the highway, let's see how fast the coupe can go


3:25 pm on Jan. 7, 2009 | Joined: Sep. 2008 | Days Active: 163
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MystiqueBeauty16

Omnipotent One

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It wouldn't work. Some people in the eHelps section only post to give negative feedback to some of the support leaders, i've seen it happen.

I agree with Peter, it wouldn't work.

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3:26 pm on Jan. 7, 2009 | Joined: Aug. 2008 | Days Active: 151
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Editor in Chief


Swami

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You really like your idea - posting it 4 times! But I see your point, just maybe not too realistic.

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3:27 pm on Jan. 7, 2009 | Joined: Oct. 2008 | Days Active: 255
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( Noraa )


we rediscover sensation

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Quote: from jschwa1986 at 3:27 pm on Jan. 7, 2009

You really like your idea - posting it 4 times! But I see your point, just maybe not too realistic.
Whoops, how did that happen?

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...

3:31 pm on Jan. 7, 2009 | Joined: Sep. 2007 | Days Active: 387
Join to learn more about Noraa New York, United States | Label Free Female | Posts: 7,669 | Points: 30,061
Killtyronedead


El Cowboy Rojo

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Idea: Lose the Wal-Mart internet connection.

You have more important things to worry about than suggesting lackluster ideas.  I  won't discuss them on open forum, but yeah, shitty idea.

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3:33 pm on Jan. 7, 2009 | Joined: Feb. 2007 | Days Active: 651
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( Noraa )


we rediscover sensation

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Shut up, Tyrone. You can just say you didn't like the idea and be done with it.

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...

4:41 pm on Jan. 7, 2009 | Joined: Sep. 2007 | Days Active: 387
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nikki


boo, you whore

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Bad idea. People don't always vote on the feedback they get, and some people vote negatively on purpose, or just because they didn't like what they heard.

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4:48 am on Jan. 8, 2009 | Joined: Dec. 2002 | Days Active: 1,645
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Arguia


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I don't like the idea. As Nikki said quite a lot of eHelp replies never get feeback, and sometimes the feedback is just on the basis of whether or not it said what the poster wants it to say. Should we only give advice that the poster wants to hear? Not say what the best options may be on the basis the poster doesn't want to know? I think our role should be more to present available options than write what the poster wants to hear. Does that make sense?

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We beat on, boats against the current, borne back ceaselessly into the past.

12:12 pm on Jan. 8, 2009 | Joined: Oct. 2005 | Days Active: 520
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( Noraa )


we rediscover sensation

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Yeah, that makes sense.

I just think there should be some way of making sure the asker is satisfied.

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...


6:50 pm on Jan. 8, 2009 | Joined: Sep. 2007 | Days Active: 387
Join to learn more about Noraa New York, United States | Label Free Female | Posts: 7,669 | Points: 30,061
( Noraa )


we rediscover sensation

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Maybe making it three replies to get it out of the box?

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...

6:52 pm on Jan. 8, 2009 | Joined: Sep. 2007 | Days Active: 387
Join to learn more about Noraa New York, United States | Label Free Female | Posts: 7,669 | Points: 30,061
Arguia


Soothsayer

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Possibly it should be trialled for a week or so, to see if eHelps get the 3 replies of not.

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We beat on, boats against the current, borne back ceaselessly into the past.

10:34 pm on Jan. 8, 2009 | Joined: Oct. 2005 | Days Active: 520
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nikki


boo, you whore

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Quote: from NoNoNora383 at 2:52 am on Jan. 9, 2009

Maybe making it three replies to get it out of the box?

No. We had that for a while and eHelp numbers just piled up. I don't see that there's any issue with how it is at the moment really - as in, I don't see how how changing to this new method would make any kind of real difference.

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oh, baby it's a wild word, and it's hard to get by just upon a smile
be the change you wish to see in the world


3:03 am on Jan. 9, 2009 | Joined: Dec. 2002 | Days Active: 1,645
Join to learn more about nikki Switzerland | Label Free Female | Posts: 19,640 | Points: 49,111
( Noraa )


we rediscover sensation

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I just feel like some members aren't getting the help they need with two replies.

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all the days were a sun-drenched haze
while the salt spray crusted on the windowpanes...

4:13 am on Jan. 9, 2009 | Joined: Sep. 2007 | Days Active: 387
Join to learn more about Noraa New York, United States | Label Free Female | Posts: 7,669 | Points: 30,061
nikki


boo, you whore

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Support Leader

Tbh, the entire eHelp system needs a complete revamp. I e-mailed David several times after I made two topics to get some feedback on how to improve eHelp and the serious forum, but I never heard anything back from him.

I know how you feel, Nora, but I don't think upping the number of replies needed will really help unfortunately. The whole system needs to be changed for it to have any kind of real impact.

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oh, baby it's a wild word, and it's hard to get by just upon a smile
be the change you wish to see in the world


4:36 am on Jan. 9, 2009 | Joined: Dec. 2002 | Days Active: 1,645
Join to learn more about nikki Switzerland | Label Free Female | Posts: 19,640 | Points: 49,111
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