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  LiveWire / Teen Forums / Support Leader Discussion / Viewing Topic

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You need to become a support leader to add replies this forum. [ Apply Now ]
Replies: 27Last Post July 11 1:11pm by Wolf
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Choice Votes Percent  
Yes, should be sent "From Support Leader" 6 35%
No, bad idea. (please explain) 11 64%
Other 0 0%
Vote Now! 17 Votes Cast
( jsia )


Guru

Patron
Support Leader

I know this is a hot topic, and sorry if I'm repeating this, but the amount of times I've been flamed for removal of posts from people, after I've been the first person to vote to hide a post is shocking.

Why can't that message be just sent "From Support Leader" like some moderator actions are?

If they want to question why it was removed, then there is no reason why they can't post it in Member-to-Moderator.

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Me break the rules? No,i test their elasticity.


4:43 am on July 4, 2009 | Joined: Aug. 2006 | Days Active: 240
Join to learn more about jsia Australia | Bi-curious Female | Posts: 14,594 | Points: 23,787
LiveWire Humor
Spice


[Stolen♥Moments]

Sustainer
Support Leader
Tech Support Leader

all our removed posts are from our account, if you can't deal with it, don't hide it.

you're not moderators anyway, you're support leaders

-------

From a distance you look like my friend,

even though we are at war.


4:46 am on July 4, 2009 | Joined: Dec. 2004 | Days Active: 1,313
Join to learn more about Spice England, United Kingdom | Posts: 30,438 | Points: 78,305
SoaringFalcon2010


Visionary

Patron
Support Leader

I agree.

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"People say I'm strange does that make me a stranger
that my best friend was born in a manger?" Proud
Jesus Freak!!=D

4:46 am on July 4, 2009 | Joined: June 2008 | Days Active: 347
Join to learn more about SoaringFalcon2010 Tennessee, United States | Straight Female | Posts: 4,180 | Points: 8,798
( jsia )


Guru

Patron
Support Leader

Quote: from Spice at 9:46 pm on July 4, 2009

all our removed posts are from our account, if you can't deal with it, don't hide it.

you're not moderators anyway, you're support leaders


It's not the fact that I can't handle it, it's that it's unecessary. The time it takes to read abusive messages from them could be better spent elsewhere.

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Me break the rules? No,i test their elasticity.


4:50 am on July 4, 2009 | Joined: Aug. 2006 | Days Active: 240
Join to learn more about jsia Australia | Bi-curious Female | Posts: 14,594 | Points: 23,787
Spice


[Stolen♥Moments]

Sustainer
Support Leader
Tech Support Leader

Well, the simplest thing is not to moderate.

We only have topic removals and DoSS masked by "moderator" everything else comes from our user.

You are Support Leaders, support instead of moderating if your time is better spent elsewhere

-------

From a distance you look like my friend,

even though we are at war.


5:01 am on July 4, 2009 | Joined: Dec. 2004 | Days Active: 1,313
Join to learn more about Spice England, United Kingdom | Posts: 30,438 | Points: 78,305
( jsia )


Guru

Patron
Support Leader

Quote: from Spice at 10:01 pm on July 4, 2009

Well, the simplest thing is not to moderate.

We only have topic removals and DoSS masked by "moderator" everything else comes from our user.

You are Support Leaders, support instead of moderating if your time is better spent elsewhere


So you're telling me not to help keep the site clean, then I see mods screaming out saying they can't cover the whole site by themselves?

I'm not trying to pick a fight, I just think you're contradicting yourself. I don't have a problem with hiding/moving topics, I'm making suggestions to try to help improve how the site works.

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Me break the rules? No,i test their elasticity.


3:03 am on July 5, 2009 | Joined: Aug. 2006 | Days Active: 240
Join to learn more about jsia Australia | Bi-curious Female | Posts: 14,594 | Points: 23,787
Spice


[Stolen♥Moments]

Sustainer
Support Leader
Tech Support Leader

Hiding behind "Support Leader" doesn't improve the site at all. We don't have it except for topic removal, which many moderators are up for removing. We also have it for DoSS. Every other moderation action has our username attached to it for the member to see.

And, reporting things does just as well as using the hide feature yourself.

You're a Support Leader, not a moderator. Making this a feature will benefit the site in no way whatsoever.

and you say you have better things to do than listen to people rant about post removals -- you have better things to do than hide replies, in that case, as Support Leaders.

-------

From a distance you look like my friend,

even though we are at war.


5:45 am on July 5, 2009 | Joined: Dec. 2004 | Days Active: 1,313
Join to learn more about Spice England, United Kingdom | Posts: 30,438 | Points: 78,305
cutie2


SuperMODel

Patron
Support Leader

I know how you feel, I feel disgruntled each time I do any moderating and a second later my inbox is flashing. I think the fact that it comes from my name encourages them to PM me instead of submitting an MER for others to look at it. Blech!

But, it does make me think about my actions - and I've also had to harden up and accept that some people are going to dislike me for doing things 'to them'.

Can they submit an MER on an SL's action, or is the only option to take it up with the SL in question or make a topic?


6:00 am on July 5, 2009 | Joined: Nov. 2003 | Days Active: 1,248
Join to learn more about cutie2 Australia | Posts: 15,773 | Points: 41,568
( jsia )


Guru

Patron
Support Leader

In that case Spice, then why don't they say "From Support Leader" then within the actual message say something like "this action was made by jsia...". Then at least they have to go to my profile and click send message, giving them an extra minute or two to stagger flames that they might be planning on throwing?

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Me break the rules? No,i test their elasticity.

7:03 am on July 5, 2009 | Joined: Aug. 2006 | Days Active: 240
Join to learn more about jsia Australia | Bi-curious Female | Posts: 14,594 | Points: 23,787
Spice


[Stolen♥Moments]

Sustainer
Support Leader
Tech Support Leader

Oh yeah, make it harder for a user who might legitimately want their post back.

-------

From a distance you look like my friend,

even though we are at war.

8:10 am on July 5, 2009 | Joined: Dec. 2004 | Days Active: 1,313
Join to learn more about Spice England, United Kingdom | Posts: 30,438 | Points: 78,305
Wolf



Sustainer
Support Leader

I disagree, and most of the mod team (almost unanimously) supports topic deletions being sent from us as opposed to "Moderator."

I disagree because it is your responsibility to adequately look into every single rebuttal made by a member who's post you've removed.  If you've removed it, you must have a valid logical reason why.  If you feel you have made an error, then you must either file an mer with the post listed, or talk to a mod via pm.



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I don't know, I think I am 70/40 on this issue. I always give it my 110%.


10:22 am on July 5, 2009 | Joined: Feb. 2004 | Days Active: 1,357
Join to learn more about Wolf Michigan, United States | Straight Male | Posts: 17,987 | Points: 57,112
Charolastra

Sacrosanct One

Patron

If there's a valid reason for removal then you should be able to defend yourself for any reason. I think SLs removing posts sometimes actually causes more problems than it does benefit. I haven't voted to remove even a single post since I became SL and probably will not be any time soon.

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y'all nukhuhs that be aight wit dat bullshiiit, just hit us up mang

4:47 pm on July 5, 2009 | Joined: Jan. 2005 | Days Active: 1,429
Join to learn more about Charolastra Massachusetts, United States | Label Free Female | Posts: 24,811 | Points: 31,208
eklipse


neoteric

Sustainer
Support Leader
Tech Support Leader

I'd honestly have to say no to this, around the basic factor of what Elizabeth said. I understand you saying that we can better spend our time elsewhere, but then again, no one is forcing you to read their responses and reply. If they were to have a serious issue with your decision to Vote to Hide their post, they would take it to a moderator.

If they have a certain reason to explain/disagree with the removal of their post, then they should be able to talk to you directly about it. Instead of having to (like you said) go to your profile and message you. I don't see any reason why the current system is flawed. I disagree with the thought of trying to be hidden in what we do. If you made a mistake, you should be able to stand up and say that you did. If they are just a little grumpy, then you have to be able to take it with a grain of salt and move on.

I disagree completely.

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███ΞPerishΞ███


5:16 pm on July 5, 2009 | Joined: July 2007 | Days Active: 448
Join to learn more about eklipse Maryland, United States | Gay Male | Posts: 25,981 | Points: 34,327
jamesish


http://tinyurl.com/nowishingwe

Patron
Support Leader
Tech Support Leader

Even though I use the feature, our job shouldn't even be about moderation. It's about support. If we're going to deal with moderation issues, we could at least tag our name to it. And if there are better things to do than to hear a member complain, then there are better things to do to than to moderate to begin with.

And if you removed a post with the right intentions and for the right reason, then it should be easy to explain to a complaining member why there post was deleted. If by chance you're not getting through, then you can direct them to either contact a mod or file a MER. You don't have to hear them complain and complain. But they do have right to complain not matter how trivial the argument is over.

I still have a stored message from a member complaining about a post removal from last year. It actually kinda hurt my feelings. But I took it for what it was worth and replied with a cool head. And many other SLs can do the same.

I understand your reasoning but we should be completely accountable for our actions. And members should know who it's from since moderation is no where in our "test" to even become SLs or something we primarily focus on.


6:05 pm on July 5, 2009 | Joined: Jan. 2008 | Days Active: 554
Join to learn more about jamesish South Carolina, United States | Straight Male | Posts: 24,299 | Points: 39,436
hithere


Novice

Patron
Support Leader

i'm not a pussy so i have no problem ignoring flames but i agree that there would be no harm in making actions anonymous as long as there's an obvious link in the message that goes to MER or M2M

most people making arguments against the OP here seem to me to be doing so because they are somewhat morally opposed to the idea of somebody "hiding"...which doesn't really have anything to do with the established ideals of the site, while the amount of flaming does

if somebody actually cares about their post being re-added, they will certainly click a link to make an MER or a topic in M2M

Post edited at 8:29 pm on July 5, 2009 by hithere


8:25 pm on July 5, 2009 | Joined: Dec. 2005 | Days Active: 1,010
Join to learn more about hithere Singapore | Posts: 23,887 | Points: 47,160
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