Anyway, in my opinion the supportiveness response is flawed, because it favors those that tell people what they want to hear.

For instance, I've seen Springs give really sensible advice on multiple occasions, but often times it isn't what the person who needed the assistance has wanted to hear.

My take on the subject may be uninformed though, as I am new.

Post edited at 7:21 pm on July 4, 2009 by ToyJetpack

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The supportiveness system is flawed in so many ways, more than just this. People can create long, detailed responses and the eHelp poster can get annoyed/not feel like reading, and just rate poorly. I know from experience that I've accidentally clicked the wrong button when I went to rate a response to one of my eHelps. :/

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This is what I was saying the other day. (: It's so true. The OP may not like what the SL has to stay, or it may not be what the person wants to hear, and they give low ratings.

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well-behaved women rarely make history.♥

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We realized that. =)

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I'm sorry, I realize you guys would be far more accustomed to any problems in the system, I guess my point was that you are not the only ones who realize that these are problems.


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lol Что?

but yeah it's been talked about. I don't let it bug me personally

I just do my best you know?

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pressure becomes real only the moment we acknowledge that it can affect us

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are you STALKIN ME?

but yeah it's been talked about. I don't let it bug me personally

I just do my best you know?

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Haha, no no.
On the rare occasions that I try to help, I notice you around some good percent of the time.

It's good that it doesn't bug you.

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Quote: from SpRiNgS at 10:37 pm on July 4, 2009

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are you STALKIN ME?  

 but yeah it's been talked about. I don't let it bug me personally  

 I just do my best you know?

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Haha, no no.
On the rare occasions that I try to help, I notice you around some good percent of the time.

It's good that it doesn't bug you.

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but yeah it's never a big deal

just try to help the person the best you can

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pressure becomes real only the moment we acknowledge that it can affect us

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Quote: from cherryD at 10:25 pm on July 4, 2009

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We realized that. =)

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I'm sorry, I realize you guys would be far more accustomed to any problems in the system, I guess my point was that you are not the only ones who realize that these are problems.

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 it's good that you say this instead of telling us we suck and we don't tell people what they wanna hear.

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Crunchy leaves.

so maybe you mean something else. if you mean that "it's flawed" in the sense that "supportiveness" doesn't truly rate how "supportive" a member is, then DUH, it's flawed, because there are no established objective standards for "supportive", and your opinion of "supportive" will often differ from the opinion that a rater has.

since "supportiveness" doesn't necessarily ever have an effect on anybody, it's just a statistic that has no meaning except that which you personally assign to it. thus there's no reason to complain about it, because you're only complaining about your own perspective itself.

As such, the supportiveness rating isn't a great measure to rate how effective a support leader is, even if it may correlate with it a bit.  Does that make it worthless?  In my opinion, yes, although I believe the individual ratings themselves can be quite useful (barring some exceptions obviously).  But people do seem to have a fixation with numbers, even with something as subjective as supportiveness, hence its existence.  I'd simply advise to not get worked up over it - just focus on what you think makes your eHelp responses good, improving however you can as you go along.  It's really the written response which is what matters - not any useless number based on someone's subjective opinion.

Currently, I have been telling SLs to NOT pay much attention to their ratings and just focus on doing their best. If the modteam feels their responses are out of line or not up to par, we will PM you and explain what's up and how to improve.

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