Ok my friend just got a virus/trojan, and when he tries to go toa r estore point it wont let him it locks up and when he tries to delete it it just adds more viruses...he heard ones called kernels32.exe and also "rstrui.exe - entry piont not found the procedure entry piont RemoteAssistencePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll"
2:19 pm on Aug. 27, 2005 | Joined Oct. 2004 | 322 Days Active Join to learn more about KRNsoccerplayer24Michigan, United States | StraightMale | 1164 Posts | 4396 Points
samantha123
Dairy Product Addict
lol I would just re-format my computer if I were him, that would get rid of the virus. Also, he needs to download Nortons Anti-Virus and run a scan on his computer once a week to make sure no more viruses occur in the future,
------- Sincerely... Samantha :)
2:21 pm on Aug. 27, 2005 | Joined Feb. 2005 | 265 Days Active Join to learn more about samantha123Alabama, United States | StraightFemale | 5775 Posts | 8561 Points
mikey90
Dairy Product Addict
Has he tried Norton Anti-Virus?
2:25 pm on Aug. 27, 2005 | Joined Mar. 2005 | 119 Days Active Join to learn more about mikey90United Kingdom | StraightMale | 142 Posts | 1347 Points
bobymuck
Advisor
just reformat the computer.. ive never tried it because i have never had a virus
------- mucky...mucky...mucky BOBY!
2:30 pm on Aug. 27, 2005 | Joined Aug. 2005 | 25 Days Active Join to learn more about bobymuckUnited States | StraightFemale | 294 Posts | 505 Points
anti christ
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Quote: from mikey90 at 2:25 pm on Aug. 27, 2005
Has he tried Norton Anti-Virus?
it sucks.... Anyway, find the name of the trojan, do some research on it, then delete the files before after you disable their startup!
You should contact a Technical Support line of some sort. There's probably a number somewhere in your instructions that you can call and see if they can help you with it at all.
2:33 pm on Aug. 27, 2005 | Joined Oct. 2003 | 441 Days Active Join to learn more about stayaway03North Carolina, United States | MetrosexualMale | 1483 Posts | 9102 Points
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Has he tried Norton Anti-Virus? 
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