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  LiveWire / Technical Forums / Computer Virus & Anti-Virus Software / Viewing Topic

Help!!Virus!!It's Severe!!!
Replies: 6 — Last Post Aug. 27, 2005 3:02pm by JoJo
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( KRNsoccerplayer24 )


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Ok my friend just got a virus/trojan, and when he tries to go toa r estore point it wont let him it locks up and when he tries to delete it it just adds more viruses...he heard ones called kernels32.exe and also "rstrui.exe - entry piont not found the procedure entry piont RemoteAssistencePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll"
2:19 pm on Aug. 27, 2005 | Joined: Oct. 2004 | Days Active: 467
Join to learn more about KRNsoccerplayer24 Michigan, United States | Straight Male | Posts: 2,303 | Points: 9,083
samantha123


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lol I would just re-format my computer if I were him, that would get rid of the virus. Also, he needs to download Nortons Anti-Virus and run a scan on his computer once a week to make sure no more viruses occur in the future,

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Sincerely...              Samantha :)
2:21 pm on Aug. 27, 2005 | Joined: Feb. 2005 | Days Active: 265
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mikey90

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Has he tried Norton Anti-Virus?
2:25 pm on Aug. 27, 2005 | Joined: Mar. 2005 | Days Active: 119
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bobymuck


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just reformat the computer.. ive never tried it because i have never had a virus

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mucky...mucky...mucky BOBY!
2:30 pm on Aug. 27, 2005 | Joined: Aug. 2005 | Days Active: 25
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anti christ

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Quote: from mikey90 at 2:25 pm on Aug. 27, 2005
Has he tried Norton Anti-Virus?

it sucks.... Anyway, find the name of the trojan, do some research on it, then delete the files before after you disable their startup!

2:31 pm on Aug. 27, 2005 | Joined: July 2005 | Days Active: 284
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stayaway03


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You should contact a Technical Support line of some sort.  There's probably a number somewhere in your instructions that you can call and see if they can help you with it at all.
2:33 pm on Aug. 27, 2005 | Joined: Oct. 2003 | Days Active: 442
Join to learn more about stayaway03 North Carolina, United States | Metrosexual Male | Posts: 1,483 | Points: 9,122
JoJo


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How to FIX the rstrui.exe entry point not found error...

Instructions there to repair rstrui.exe, if that cannot be done. Instructions to repair install windows XP are further down the page.


Some info from microsoft about Kernel32.exe

looks like it could be a number of viruses.

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3:02 pm on Aug. 27, 2005 | Joined: Mar. 2004 | Days Active: 620
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