Ok my friend just got a virus/trojan, and when he tries to go toa r estore point it wont let him it locks up and when he tries to delete it it just adds more viruses...he heard ones called kernels32.exe and also "rstrui.exe - entry piont not found the procedure entry piont RemoteAssistencePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll"
2:19 pm on Aug. 27, 2005 | Joined: Oct. 2004 | Days Active: 532 Join to learn more about KRNsoccerplayer24Michigan, United States | StraightMale | Posts: 2,679 | Points: 10,777
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samantha123
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lol I would just re-format my computer if I were him, that would get rid of the virus. Also, he needs to download Nortons Anti-Virus and run a scan on his computer once a week to make sure no more viruses occur in the future,
------- Sincerely... Samantha :)
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mikey90
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Has he tried Norton Anti-Virus?
2:25 pm on Aug. 27, 2005 | Joined: Mar. 2005 | Days Active: 119 Join to learn more about mikey90United Kingdom | StraightMale | Posts: 140 | Points: 1,345
bobymuck
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just reformat the computer.. ive never tried it because i have never had a virus
------- mucky...mucky...mucky BOBY!
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anti christ
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Quote: from mikey90 at 2:25 pm on Aug. 27, 2005
Has he tried Norton Anti-Virus?
it sucks.... Anyway, find the name of the trojan, do some research on it, then delete the files before after you disable their startup!
2:31 pm on Aug. 27, 2005 | Joined: July 2005 | Days Active: 288 Join to learn more about anti christUnited States | Posts: 9,174 | Points: 8,046
stayaway03
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You should contact a Technical Support line of some sort. There's probably a number somewhere in your instructions that you can call and see if they can help you with it at all.
2:33 pm on Aug. 27, 2005 | Joined: Oct. 2003 | Days Active: 442 Join to learn more about stayaway03North Carolina, United States | MetrosexualMale | Posts: 1,483 | Points: 9,122
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Has he tried Norton Anti-Virus?
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