Adding Reply Archived Topic: It will not be bumped to the top of the forum. Topic Geek Squad help Membername   Not a member? Sign Up Free (takes 20 seconds) Password   Forgotten your password? Post Font: Verdana Arial Black Georgia Comic Sans Impact   Size: Tiny Normal Big Huge   Color: Default Dark Red Red Orange Brown Green Olive Cyan Blue Dark Blue Indigo Black [ Check Spelling ] [ Post Preview ] [ LiveTags ] FAQ Keyword Search: Post Options Favorites Manager Notify me of new replies to this topic by email Notify me of new replies to this topic by private message Original Post iBritt Posted at 6:35 am on Nov. 25, 2008 Has anyone ever been to the geek squad to have them repair something on your computer? Do they charge a lot? I'm going there today 'cause there's dust on the fan of my laptop, and I don't trust myself to clean it.

Replies soldierofjustice3 Posted at 2:27 pm on Nov. 27, 2008 Quote: from ElfQrin at 3:47 pm on Nov. 25, 2008 Geek Squad is horrible. They're prices are very overcharged and there techs. don't even know what they are doing. If you look around you will find many horror stories about them. A lot of times they will diagnose a fake error to make you buy something else you really don't need. I would suggest you to not go with them. It's VERY simple to clean a fan. Here is the easiest way. http://reviews.cnet.com/4520-11319_7-6240575-5.html Hope this helps. If you want to go with them it's okay, but just promise me to not feed into there BS if they say you have a problem with something else. -Daniel Fuck yourself asshat. I'm no fan of the Geek Squad, but being as I work there, and have actual knowledge of how best buy works, I can tell you right quick that its a not the worst way to fix a computer. Yes, the prices are high. Yes, SOME of the techs are idiots. But if you've ever seen the kind of questions we deal with, you'd understnad why we charge so much. espresso8097 Posted at 6:32 pm on Nov. 26, 2008 I can guarantee I can do the work myself for a quarter of the cost and do it better. smartinez Posted at 11:08 am on Nov. 26, 2008 Quote: from espresso8097 at 1:52 pm on Nov. 25, 2008 Quote: from smartinez at 8:58 am on Nov. 25, 2008 GO TO FIREDOG there alot better Really? My sister had a laptop under warranty from Circuit City. POS kept dying and they could not figure out what was going on. They shipped it out without her knowledge (and eventually told that it was unrepairable), not even giving a chance to make back-ups or to get the 3rd party extra-life battery off. It took over 30 minutes of arguing over the phone for them to agree to ship back the battery and hard drive. FireDog can't figure out a power-supply issue after being told the problem, and then ship it out without informing the rightful owner as to where there stuff is going. its alot better out here caus ei know they do really good work iBritt Posted at 6:39 am on Nov. 26, 2008 Quote: from drifting at 1:20 am on Nov. 26, 2008 Buy a $5 can of air. They will charge you $99 to do it. I know! I went to the guy, and I told him what was wrong with it, and I said, "Okay, so to fix it, how much would it cost me?" He said, "It would cost 20 dollars for us to clean the fan, but in order to figure out if that's really what's wrong with it, and to do a diagnostics check on the computer, it would costs 69.99." I said, "But I just told you what was wrong with it...and you'd have to do that anyway?" He said, "Yeah. We have to do a diagnostics check, but I mean, we sell compressed air if you want to try that, but I can't guarantee that's what wrong with it." He was such a jerk, wasn't friendly at all.  I went over to Circuit City 'cause they're cheaper than Best Buy, and I just asked where the compressed air was. He pointed me to it, and I told the firedog guy my problem and asked him some questions about it, and he politely helped me out. drifting Posted at 10:20 pm on Nov. 25, 2008 Buy a $5 can of air. They will charge you $99 to do it. espresso8097 Posted at 1:52 pm on Nov. 25, 2008 Quote: from smartinez at 8:58 am on Nov. 25, 2008 GO TO FIREDOG there alot better Really? My sister had a laptop under warranty from Circuit City.  POS kept dying and they could not figure out what was going on.  They shipped it out without her knowledge (and eventually told that it was unrepairable), not even giving a chance to make back-ups or to get the 3rd party extra-life battery off.  It took over 30 minutes of arguing over the phone for them to agree to ship back the battery and hard drive.   FireDog can't figure out a power-supply issue after being told the problem, and then ship it out without informing the rightful owner as to where there stuff is going. smartinez Posted at 6:58 am on Nov. 25, 2008 GO TO FIREDOG there alot better ElfQrin Posted at 6:47 am on Nov. 25, 2008 Geek Squad is horrible. They're prices are very overcharged and there techs. don't even know what they are doing. If you look around you will find many horror stories about them. A lot of times they will diagnose a fake error to make you buy something else you really don't need. I would suggest you to not go with them. It's VERY simple to clean a fan. Here is the easiest way. http://reviews.cnet.com/4520-11319_7-6240575-5.html Hope this helps. If you want to go with them it's okay, but just promise me to not feed into there BS if they say you have a problem with something else. -Daniel marshmellowman Posted at 6:44 am on Nov. 25, 2008 Quote: from Minnick at 2:41 pm on Nov. 25, 2008 It's really not that serious...it's plastic...and taking it apart isn't that complicated. You're paying unnecessary money. Exactly. If there's dust on the fan, don't blow on it, that will just make it go in further, which is not what you want. What I used to do with my old laptops is stick the handheld end of my vacuum cleaner to it and it sucked the dust right out of there, without removing the case or anything. Geeksquad are full of shit. MiNNiCK Posted at 6:41 am on Nov. 25, 2008 It's really not that serious...it's plastic...and taking it apart isn't that complicated. You're paying unnecessary money. allsmiles Posted at 6:41 am on Nov. 25, 2008 You've got to take the case off. It's a bit of plastic held in place with some screws. Nothing complex or delicate. iBritt Posted at 6:39 am on Nov. 25, 2008 Quote: from allsmiles at 9:37 am on Nov. 25, 2008 What... you don't trust yourself to blow on a bit of plastic? If they charge at all, it's too much for that. I think you have to take something apart...and I'm not taking anything apart. allsmiles Posted at 6:37 am on Nov. 25, 2008 What... you don't trust yourself to blow on a bit of plastic? If they charge at all, it's too much for that. liv21 Posted at 6:37 am on Nov. 25, 2008 Oh please. Geek Squad is a complete ripoff.  They're just there to take advantage of old ladies who don't know what they're doing.  They overcharge like hell. Just get a can of air from Office Max and spray the fan. All 14 previous replies displayed.