My keyboard was working in December, it only started acting up about a month ago.
So now I'm wondering...is he right? If there was nothing wrong with it, would they have had any reason to do anything at all with my keyboard? It's not like they would have ripped my laptop apart and replaced everything, that'd be almost like giving me a new damn laptop wouldn't it? Or is he just shooting his mouth off (he tends to do this a lot)?