Adding Reply Archived Topic: It will not be bumped to the top of the forum. Topic eHelp: Quantity of replies fallen Membername   Not a member? Sign Up Free (takes 20 seconds) Password   Forgotten your password? Post Font: Verdana Arial Black Georgia Comic Sans Impact   Size: Tiny Normal Big Huge   Color: Default Dark Red Red Orange Brown Green Olive Cyan Blue Dark Blue Indigo Black [ Check Spelling ] [ Post Preview ] [ LiveTags ] FAQ Keyword Search: Post Options Favorites Manager Notify me of new replies to this topic by email Notify me of new replies to this topic by private message Original Post Anonymous Posted at 4:54 am on July 5, 2008 I'm not complaining, bitching or asking anything maliciously, this is a genuine query. I am anonymous as I don't want everyone knowing my use of eHelp in the past. Why has the number of replies to an eHelp post fallen in recent years? Here's a list of the replies I got in relation to date: 5  3.8.05 7  4.18.05 7  5.20.05 7  7.2.05   5  8.26.06   I made one the other day and was a bit surprised to only have the one reply the day after, from a friend, and also that looking through the pages that the average number replies to an eHelp is merely two or three. I don't expect to recieve more than another one or two, if that, which is quite sad. Why's this? Quotas? More eHelps? Lazier SLs? Policy change? Increase in quality instead of quantity? I remeber when I was an SL thinking that an eHelp with less than 5 replies was unattended - but that was around 2005/6. So, yeah, why the change? As I said, I'm not complaining and not particularly bothered either way. Any abrasive or arrogant replies (which are very common when seeming to pick fault with anything) will be ignored.

Replies iconoclast Posted at 3:47 pm on July 5, 2008 blank black's role of moderator makes him able to accurately judge support leaders, will you guys give it  rest and listen to him Anonymous Posted at 11:12 am on July 5, 2008 I am unable to read the message as I'm not a support leader nowadays, however, examples are not needed. I know what you mean, I know where you're coming from. The implication that there was no support "At all" is simply wrong. These were the kind of replies I was hoping to avoid. I may stop replying to this topic now, as the points have been covered by the first two people to seriously reply. chelseamorgan Posted at 11:01 am on July 5, 2008 Quote: from Anonymous at 12:47 pm on July 5, 2008 Quote: from rebelmozzerella at 5:06 pm on July 5, 2008 If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all. Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue. Example: http://www.golivewire.com/forums/ehelp-read-response-21.html Anonymous Posted at 10:47 am on July 5, 2008 Quote: from rebelmozzerella at 5:06 pm on July 5, 2008 If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all. Having given "support" and received it through eHelp from 2004 onwards I disagree. There may be a difference, but the "At all" implies that there was no support whatsoever which is very untrue. Quote: from Black Sheep at 6:10 pm on July 5, 2008 Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply. I presume reiterating what has already been covered and argued is an example of how eHelps would all cover the same ground. Also, I'm surprised you don't care for the feelings of the SLs in your first link, who are SLs or members now - you've just used their work as an example of what not to do. Mieux Posted at 10:10 am on July 5, 2008 This is an eHelp topic from a few years ago: http://www.golivewire.com/forums/ehelp-read-response-450.html Compare that to today: http://www.golivewire.com/forums/ehelp-read-response-12209.html http://www.golivewire.com/forums/ehelp-read-response-12197.html Quality is much much better. You don't need as many replies if one person can cover nearly everything in one reply. chelseamorgan Posted at 9:06 am on July 5, 2008 Quote: from carracer at 6:55 am on July 5, 2008 Because people don't actually do their jobs as support leaders. They just think it looks nice under their names. You really have no right to talk about this, since you're not a support leader. Anyone who isn't a support leader can't talk about this. If you actually go back to the 2005 replies on eHelps, they're not even supportive. At all. Now, I log into my computer and there's seven new eHelps. I get on an hour later and there's seven more. The number of eHelps is a very large number. Not every support leader can reply to every eHelp. For example, I'm not good at relationship advice. So I normally don't reply to those because unless you think you can give really good advice and really help, most don't try. wmudude Posted at 7:09 am on July 5, 2008 It's probably because eHelp is a crappy-ass system and David is too much of a lazy fucktard to do anything about it. audrey820 Posted at 6:04 am on July 5, 2008 Quote: from Khadgar at 8:36 am on July 5, 2008 Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range. Ehelp center averages: 11/04: <1 ehelp submitted per day, 10 replies. 03/05: 1 ehelp submitted per day, 7 replies. 07/05: 2.5 ehelps submitted per day, 6 replies. 12/05: 4 ehelps submitted per day, 5 replies. 03/06: 5 ehelps submitted per day, 4 replies. 07/06: 7 ehelps submitted per day, 3.5 replies. 12/06: 9 ehelps submitted per day, 3.5 replies. 03/07: 12 ehelps submitted per day, 3.5 replies. 07/07: 14 ehelps submitted per day, 2.5 replies. 12/07: 17 ehelps submitted per day, 2 replies. 03/08: 17 ehelps submitted per day, 3 replies. 07/08: 12 ehelps submitted per day*, 2.5 replies? *not an accurate sample Just throwing this out there. This was going to be exactly my point. I remember when it was really odd to get more than 3 ehelps per day. So all the SLs would jump on those and answer what they could. Now, it really isn't uncommon to get over 10 in a day. Pair that with an increase in quality(which means replies take longer), and you can understand why it's rare for ehelps to get many replies. Now that I've thoroughly beat a dead horse, I'm going to let you know that I completely agree with you. It's really sad to see the decrease in the number of replies. And a number of us have tried different methods of motivating the SLs to be more active. It's just hard because most are doing what they feel they can while dealing with their own personal issues. So yeah, I'm not dismissing your complaints. They're 100% legit. I just figured an explanation helps. amiee Posted at 5:42 am on July 5, 2008 Quote: from theatreminelli at 1:37 pm on July 5, 2008 Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed. I was just about to say this, too. I find that these days, the quality of replies is so much better than a couple of years ago. Support Leaders generally go into great detail so even if we purposely tried to get 4, 5 or even 6 replies to an eHelp, chances are most of the advice would be repeated. It's a bit rubbish that eHelps only require 2 posts before they stop flashing, but you can be sure that those two replies will be well thought out and will cover all points. Jadien Posted at 5:39 am on July 5, 2008 Quote: from carracer at 4:55 am on July 5, 2008 Because people don't actually do their jobs as support leaders. They just think it looks nice under their names. I think you're right, to an extent. I hardly ever see SL's being supportive. I've seen ONE SL do a 'nice' thing and that was Define Your Line when she made that thread about oh what's his face because he didn't think anybody cared. Why is it that SL's do things like that, for their fellow SL's, but not the people they're supposed to be SUPPORTING? I don't understand it either, but I DO think there is a concious effort. TheatreMinelli Posted at 5:37 am on July 5, 2008 Also can I just add, if I read an Ehelp and there is one AMAZING reply that answers all elements of an Ehelp better that what I could do myself then I won't add a reply just for the sake of it. So although your Ehelp may just have one reply that might be all that we feel is needed. Khadgar Posted at 5:36 am on July 5, 2008 Here are some numbers I am throwing out there. I determined these from two random samplings in the selected month range. Ehelp center averages: 11/04: <1 ehelp submitted per day, 10 replies. 03/05: 1 ehelp submitted per day, 7 replies. 07/05: 2.5 ehelps submitted per day, 6 replies. 12/05: 4 ehelps submitted per day, 5 replies. 03/06: 5 ehelps submitted per day, 4 replies. 07/06: 7 ehelps submitted per day, 3.5 replies. 12/06: 9 ehelps submitted per day, 3.5 replies. 03/07: 12 ehelps submitted per day, 3.5 replies. 07/07: 14 ehelps submitted per day, 2.5 replies. 12/07: 17 ehelps submitted per day, 2 replies. 03/08: 17 ehelps submitted per day, 3 replies. 07/08: 12 ehelps submitted per day*, 2.5 replies? *not an accurate sample Just throwing this out there. marshmellowman Posted at 5:26 am on July 5, 2008 Quote: from carracer at 1:20 pm on July 5, 2008 Im not doubting you! gosh don't take everything so seriously! im just saying for so few responses, there are A LOT of SLs! It doesn't really connect! You're not an SL. Not everyone can answer the same eHelps. Not only that, but as I've said before, if we see two or more replies to an eHelp and we feel like we can't add anything new to it, then we're not supposed to reply. Why should we have to have 10 or so great replies for one eHelp when most of those replies will basically the same thing and have to sacrifice  the number of eHelps we can reply to. With all due respect, I understand your argument, but you're just not getting how we answer these and how we are supposed to answer eHelps. Bagheera Posted at 5:24 am on July 5, 2008 Because I have the power to accurately judge them in my role as moderator. Alls marshmellowman can do is defend the work he sees. marshmellowman Posted at 5:23 am on July 5, 2008 Quote: from Anonymous at 1:20 pm on July 5, 2008 Aye, I know. I (and we) do appreciate the time and effort that is put in - I remember doing so myself for a few years. And of course I sympathise with the difficulties. Just highlighting an issue for the sake of progress. Thanks for replying reasonably, for what it's worth. Believe me, we know about this problem, and we've been trying to increase the number of replies, but it's hard. I appreciate you voicing your concern. Most recent 15 of 45 previous replies displayed.