Adding Reply Archived Topic: It will not be bumped to the top of the forum. Topic eHelp Feedback System Membername   Not a member? Sign Up Free (takes 20 seconds) Password   Forgotten your password? Post Font: Verdana Arial Black Georgia Comic Sans Impact   Size: Tiny Normal Big Huge   Color: Default Dark Red Red Orange Brown Green Olive Cyan Blue Dark Blue Indigo Black [ Check Spelling ] [ Post Preview ] [ LiveTags ] FAQ Keyword Search: Post Options Favorites Manager Notify me of new replies to this topic by email Notify me of new replies to this topic by private message Original Post Define Your Line Posted at 11:23 am on July 10, 2008 I'm not sure if this suggestion has already been made but I'm going to make it anyway. I just received written feedback from an anonymous eHelp that I have recently replied to.  I would like to reply back to this person but it doesn't allow me to do so. Shouldn't there be a way to respond to the written feedbacks that are sent without disclosing the member's name? This person has sent me written feedback asking some questions and disclosing more information on the issue.  I feel that I should respond to the request for help but there is absolutely no way to do so. I don't know what you guys think about it.  It's just a suggestion. ~ Sabrina

Replies Define Your Line Posted at 1:41 pm on July 13, 2008 Quote: from circa at 4:29 pm on July 13, 2008 Quote: from Define Your Line at 4:06 pm on July 13, 2008 Quote: from prisoner of hss at 4:01 pm on July 13, 2008 he was being sarcastic, UGH   noobs    I figured.:P ..i told you. Exactly circa Posted at 1:29 pm on July 13, 2008 Quote: from Define Your Line at 4:06 pm on July 13, 2008 Quote: from prisoner of hss at 4:01 pm on July 13, 2008 he was being sarcastic, UGH    noobs I figured.:P ..i told you. Define Your Line Posted at 1:06 pm on July 13, 2008 Quote: from prisoner of hss at 4:01 pm on July 13, 2008 he was being sarcastic, UGH noobs I figured.:P iconoclast Posted at 1:01 pm on July 13, 2008 he was being sarcastic, UGH noobs Define Your Line Posted at 2:37 pm on July 12, 2008 Quote: from circa at 5:16 pm on July 12, 2008 This is a support site, not a place to socialize! Everybody knows that people don't require more than one response to an anonymous eHelp. I mean, everyone would rather see updates about 'protecting how much money xxx has donated', making FAQ submissions being able to be rated without a snag, and changing code so that posts read 'posted today' if they were posted today! I mean, it's pretty obvious that the whole 'continual support' thing isn't nearly as important as these updates. Come on, use your head, guys. How can you say that?  I've gotten written feedbacks asking for more help.  Some have even asked me questions and stuff like that.  That is in no was socializing. circa Posted at 2:16 pm on July 12, 2008 This is a support site, not a place to socialize! Everybody knows that people don't require more than one response to an anonymous eHelp. I mean, everyone would rather see updates about 'protecting how much money xxx has donated', making FAQ submissions being able to be rated without a snag, and changing code so that posts read 'posted today' if they were posted today! I mean, it's pretty obvious that the whole 'continual support' thing isn't nearly as important as these updates. Come on, use your head, guys. xoxo1234 Posted at 5:00 am on July 11, 2008 DEFINITELY. I've said this before. Arguia Posted at 12:30 pm on July 10, 2008 In that situation I personally would reply again to the eHelp but referring to the feedback. iconoclast Posted at 12:05 pm on July 10, 2008 Quote: from meghank91 at 2:24 pm on July 10, 2008 This has been suggested at least 5 times before. I agree. Most people agree. I don't know why it can't happen. its the same with the reply to the MER response, david implements a lot of crap ideas Define Your Line Posted at 11:40 am on July 10, 2008 Quote: from meghank91 at 2:38 pm on July 10, 2008 Quote: from Define Your Line at 2:37 pm on July 10, 2008 Quote: from meghank91 at 2:35 pm on July 10, 2008 http://www.golivewire.com/forums/peer-ospoei-support-a.html   http://www.golivewire.com/forums/peer-titsnn-support-a.html   See? It's been said.    Sorry, I didn't notice. They were posted quite some time ago. No, I'm just saying that it's been suggested a lot. I don't get why the suggestions are ignored. I know.  It's a perfectly logical idea.  And maybe if this system is implemented, it could also possibly reduce the amount of eHelps.  I've seen many eHelps which are updates from previous ones or eHelps posted from the same member in a short period of time. meghank91 Posted at 11:38 am on July 10, 2008 Quote: from Define Your Line at 2:37 pm on July 10, 2008 Quote: from meghank91 at 2:35 pm on July 10, 2008 http://www.golivewire.com/forums/peer-ospoei-support-a.html    http://www.golivewire.com/forums/peer-titsnn-support-a.html    See? It's been said. Sorry, I didn't notice.  They were posted quite some time ago.   No, I'm just saying that it's been suggested a lot. I don't get why the suggestions are ignored. Define Your Line Posted at 11:37 am on July 10, 2008 Quote: from meghank91 at 2:35 pm on July 10, 2008 http://www.golivewire.com/forums/peer-ospoei-support-a.html http://www.golivewire.com/forums/peer-titsnn-support-a.html See? It's been said. Sorry, I didn't notice.  They were posted quite some time ago.   meghank91 Posted at 11:35 am on July 10, 2008 http://www.golivewire.com/forums/peer-ospoei-support-a.html http://www.golivewire.com/forums/peer-titsnn-support-a.html See? It's been said. Just Waiting Here Posted at 11:33 am on July 10, 2008 Yeah... I always have problems like that.  That's why if I think they might want to mention more, I usually say that they can PM me if they like.  I've had a few people PM me... but it does get confusing when they don't mention what they are PMing for.  It really would be nice to give the opportunity to respond back.  Or otherwise, make like an updated e-help post or something, if the person would like... Corrupted Innocence Posted at 11:25 am on July 10, 2008 I've had that before andI'm like annoyed i can't reply as i want to help the person further. However I don't think it's been suggested but it's a good idea! Most recent 15 of 16 previous replies displayed.