Quoting Post Archived Topic: It will not be bumped to the top of the forum. Topic I need quick help with my laptop. Membername   Not a member? Sign Up Free (takes 20 seconds) Password   Forgotten your password? Post Font: Verdana Arial Black Georgia Comic Sans Impact   Size: Tiny Normal Big Huge   Color: Default Dark Red Red Orange Brown Green Olive Cyan Blue Dark Blue Indigo Black [ Check Spelling ] [ Post Preview ] [ LiveTags ] Quote: from [m]ElephantStone[/m] at 9:16 am on Oct. 17, 2008[quote]My brand new laptop keeps freezing. It first happened when a friend had it on a bed and was playing music and using firfox. It was getting bounced around a little bit from girl hopping on the bed. It freezes after about 20 minutes. But does not freeze in safe mode. It freezes when I try to restore the system to an earlier point. Is the problem from being bounced about do you think, i.e. a problem with the physical part of the computer or is it a problem with sodtware. But it freezes no matter what program I am in after 20 mins. But does not freeze in safe mode. And is there anyway I can just bring the computer back to the way it was exactly when I bought it? Do you think that would solve it?[/quote] FAQ Keyword Search: Post Options Favorites Manager Notify me of new replies to this topic by email Notify me of new replies to this topic by private message Original Post ElephantStone Posted at 9:16 am on Oct. 17, 2008 My brand new laptop keeps freezing. It first happened when a friend had it on a bed and was playing music and using firfox. It was getting bounced around a little bit from girl hopping on the bed. It freezes after about 20 minutes. But does not freeze in safe mode. It freezes when I try to restore the system to an earlier point. Is the problem from being bounced about do you think, i.e. a problem with the physical part of the computer or is it a problem with sodtware. But it freezes no matter what program I am in after 20 mins. But does not freeze in safe mode. And is there anyway I can just bring the computer back to the way it was exactly when I bought it? Do you think that would solve it?

Replies ElephantStone Posted at 11:14 am on Oct. 17, 2008 Well I set it back to its factory settings and it seems to be working ok now. RIMHfire Posted at 9:43 am on Oct. 17, 2008 Take it to a professional. MasterDebater Posted at 9:37 am on Oct. 17, 2008 Yeah I would take it back since it is brand new there is usually a 90 day return policy depending on where you get it of course Micus Posted at 9:31 am on Oct. 17, 2008 If it was a physical problem with the computer, it probably wouldn't work at all. The fact that it works fine in safe mode makes me think there is a program on there that is jamming up your computer. You could bring it back and ask them if they could reset the harddrive (assuming you don't have too many important things on there) kunlejnr Posted at 9:31 am on Oct. 17, 2008 Okay u know what when freezing next time just tab the num lock key and if it keeps freezing then you have to re format..ok Brunette lady Posted at 9:22 am on Oct. 17, 2008 Is the girl stupid first of all I wouldn't bounce around a laptop. One thing i'v noticed with laptops is if you drop them ext something usually goes wrong with the hardware. Mine was steped on once by my three year old sister along time ago when I had one and from then on it wouldn't load past the windows xp screen and would just stay frozen like that.. I'd suggest going to a computer shop and telling them what happend maybe they'll repair whatever it is or you'll have to get something replaced. It sounds like it could be the mother board but I could be wrong. Aqueous Posted at 9:19 am on Oct. 17, 2008 Take it back to where you got it. If it's brand new, it shouldn't be doing that. Via Tate Posted at 9:19 am on Oct. 17, 2008 Why not just keep it in safe mode until you take it in to a professional. All 8 previous replies displayed.