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Original Post
GoloSLB Posted at 12:47 am on Dec. 24, 2008
I know there are two different types, e-help and tech.  What is the difference, and what does each entail?

Just curious.

RK

Replies
Killtyronedead Posted at 1:02 am on Dec. 24, 2008
Quote: from GoloSLB at 3:59 am on Dec. 24, 2008

Quote: from Killtyronedead at 12:53 am on Dec. 24, 2008

Quote: from GoloSLB at 3:51 am on Dec. 24, 2008

Quote: from Killtyronedead at 12:50 am on Dec. 24, 2008

Peer Support Leaders can answer eHelps.  

  Tech Support Leaders can't.


   
 So what to Tech Support ppl do?

 
 Uh...nothing, really. I guess.  

 Edit: http://www.golivewire.com/forums/faq.cgi?i=32893



So what happens if you know you're going to be away for more than 60 days in advance?


Sucks for you.
GoloSLB Posted at 12:59 am on Dec. 24, 2008
Quote: from Killtyronedead at 12:53 am on Dec. 24, 2008

Quote: from GoloSLB at 3:51 am on Dec. 24, 2008

Quote: from Killtyronedead at 12:50 am on Dec. 24, 2008

Peer Support Leaders can answer eHelps.  

 Tech Support Leaders can't.



So what to Tech Support ppl do?


Uh...nothing, really.  I guess.

Edit: http://www.golivewire.com/forums/faq.cgi?i=32893



So what happens if you know you're going to be away for more than 60 days in advance?
Kitty Kiska Posted at 12:58 am on Dec. 24, 2008
They just clean and monitor the tech forum...thats all their support?
Killtyronedead Posted at 12:53 am on Dec. 24, 2008
Quote: from GoloSLB at 3:51 am on Dec. 24, 2008

Quote: from Killtyronedead at 12:50 am on Dec. 24, 2008

Peer Support Leaders can answer eHelps.

Tech Support Leaders can't.


 
So what to Tech Support ppl do?


Uh...nothing, really. I guess.

Edit: http://www.golivewire.com/forums/faq.cgi?i=32893

GoloSLB Posted at 12:51 am on Dec. 24, 2008
Quote: from Killtyronedead at 12:50 am on Dec. 24, 2008

Peer Support Leaders can answer eHelps.

Tech Support Leaders can't.



So what to Tech Support ppl do?
Killtyronedead Posted at 12:50 am on Dec. 24, 2008
Peer Support Leaders can answer eHelps.

Tech Support Leaders can't.

Antigen Posted at 12:49 am on Dec. 24, 2008
pretty sure e-help is everything but the technical forums
All 7 previous replies displayed.