LiveWire Peer Support Network

Printable Version of Topic "How long?"

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---- How long? (http://www.golivewire.com/forums/peer-yytaobs-support-a.html)


-- Posted by Anonymous at 4:51 am on Oct. 17, 2008

About how long would it take to get responses to an E-Help post?


-- Posted by Chiefette at 4:53 am on Oct. 17, 2008

It can take anywhere from a few minutes to a few hours.  It all depends on the amount of support leaders online, and which ones are actively online.  Sometimes one particular SL cannot help with your problem, so naturally they will not answer.


-- Posted by Anonymous at 4:54 am on Oct. 17, 2008

Okay. Thank you.


-- Posted by Chiefette at 4:57 am on Oct. 17, 2008

No problem.


-- Posted by noraa at 5:00 am on Oct. 17, 2008

There are usually replies within a couple of hours, however when the issue in the eHelp is big, it could take longer--the SL may be thinking about responses, or writing one for a while. Don't worry, every eHelp gets a response.


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