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Printable Version of Topic "Need Help!!! antivirus"

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-- Posted by JC at 10:27 pm on Dec. 5, 2008

yeah so i had trend micro antivirus installed on my comp and then it started saynig that it couldnt check for updates and asked me to check if my internet was connected, which it was. then windows started saying it couldnt automatically download updates either. i just downloaded avg free and its saying the same thing! wats wrong with it? my internets working fine. its a new computer too so i wanna fix it asap


-- Posted by Event Horizon at 10:28 pm on Dec. 5, 2008

firewall?


-- Posted by JC at 10:32 pm on Dec. 5, 2008

nup, i turned it off and tried, get the same error


-- Posted by tabb at 10:32 pm on Dec. 5, 2008

Idk...

But I swear by this program called, "SUPERAnti-Spyware."
It has been my computer's savior like, 7496091 times.


-- Posted by Event Horizon at 10:34 pm on Dec. 5, 2008

anti spyware is not anti-virus, sooo.

hmm, I'm not really sure. Have you uninstalled and re-installed?


-- Posted by JC at 10:34 pm on Dec. 5, 2008

yeah but if both my antivirus and windows cant update i dont think its something to do with the antivirus software


-- Posted by Event Horizon at 10:35 pm on Dec. 5, 2008

oh, windows can't update itself?
what error does it give you when you try windows


-- Posted by Event Horizon at 10:36 pm on Dec. 5, 2008

try to uninstall the software, restart, then try and update windows


-- Posted by JC at 10:40 pm on Dec. 5, 2008

Windows can;t update itself. Errors found Code: 80244019


-- Posted by tabb at 10:48 pm on Dec. 5, 2008

Quote: from Event Horizon at 1:34 am on Dec. 6, 2008


anti spyware is not anti-virus, sooo.

hmm, I'm not really sure. Have you uninstalled and re-installed?


Eh, w/e. All I know/care about is that it gets rid of Trojans and other bad things.


-- Posted by Event Horizon at 10:49 pm on Dec. 5, 2008



Windows Vista update error 80244019
The cause of error 80244019 was a Trojan Virus!!

I have Windows Vista with SP1 and Internet Explorer 7. After a week of trying different suggestions from people on the Internet, I realized there was something wrong with the DNS address.

I went to "Local Area Connection" and opened the properties, then the properties of the item "Internet Protocol Version 4 (TCP/IPv4)", and noticed that instead of having selected "Obtain DNS server address automatically", it was using:

Preferred DNS server: 85.255.113.122
Alternate DNS server: 85.255.112.83

I removed the 2 DNS addresses and changed the option back to "Obtain DNS server address automatically" but it wouldn't keep it. I did this several times without luck.

If you Google the first address "85.255.113.122" you'll find some articles describing how to get rid of malicious software from your computer and a Trojan virus called DNSchanger that installs some files (c:\resycled\boot.com; c:\windows\system32\kdtjz.exe) and modifies your registry to redirect to these addresses:

HKEY_LOCALMACHINE\SYSTEM\CurrentControlSet\Service s\...\Parameters\Tcpip\NameServer = 85.255.113.122,85.255.112.83

See this link:
PC Pitstop Forums > dnschanger found, microsoft money box keeps appearing

I'm using Norton Anti Virus and it didn't detect the Trojan virus, so I downloaded HijackThis and "Spybot - Search & Destroy", which are for free. I also got a copy of "PC Tools Spyware Doctor".

I removed all cookies and temporary internet files from Internet Explorer and Firefox. Then I rebooted my computer in safe mode and run all the anti-virus and anti-spyware I had downloded, and followed their instructions.

After removing the Trojan virus, I reset my DNS address and flushed it. You'll probably need "elevated" permissions...to do this you need to right click the "cmd.exe" file to "Run as Administrator" and then type:

>ipconfig /flushdns


Try that. If that seems too complex, try installing spybot search and destroy first and see if you can detect any viruses with that


-- Posted by Event Horizon at 10:50 pm on Dec. 5, 2008

never mind


-- Posted by JC at 10:59 pm on Dec. 5, 2008

yes! i just did a scan with avg and it found the resycled/boot.com trojan, so ill get it to quarantine/delete that and see how i go. Thanks, im giving you points


-- Posted by Event Horizon at 11:06 pm on Dec. 5, 2008

no problem. Having a screwy computer sucks.


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