-- Posted by Lightning Strikes at 11:40 am on Jan. 8, 2009 Okay, so I'm posting this for my friend. Pretty much, when she opens Firefox is crashes immediately and a message comes up saying it has to close due to an error (the normal message with the error report button thing). I have looked on Google for her and copied some stuff to her to help, but none of it has worked. Any help? -- Posted by DannoJay at 11:41 am on Jan. 8, 2009 Try getting newest version -- Posted by Cyanotype at 11:42 am on Jan. 8, 2009 1. Remove/Disable extentions 2. Reinstall -- Posted by hithere at 11:42 am on Jan. 8, 2009 open it in safe mode and then disable the most recent add-on that was installed? -- Posted by XCyanideXLipsX at 11:43 am on Jan. 8, 2009 get a newer version? -- Posted by sub800 at 11:45 am on Jan. 8, 2009 Quote: from akallen at 2:42 pm on Jan. 8, 2009 1. Remove/Disable extentions 2. Reinstall agreed -- Posted by Lightning Strikes at 11:46 am on Jan. 8, 2009 Quote: from hithere at 7:42 pm on Jan. 8, 2009 open it in safe mode and then disable the most recent add-on that was installed? Safe mode wouldn't open. -- Posted by DirtyConspiracy at 11:53 am on Jan. 8, 2009 It's working. (: -- Posted by charlottina at 12:02 pm on Jan. 8, 2009 glad its working but get a mac anyway :D