-- Posted by AcidSilence at 6:59 pm on July 5, 2009 Okay hey guys, so i heard of this happening to one person, that their .exe file was just .ex Well I try opening the Sims 3, and I get the intro screen, I press play, and then a black screen flashes and thats it. Well I went into the folder and found that I only have one .exe file and its name is TSLHelper.exe. Now i'm kind of worried about these other two! Sims3Launcher.ex_ and TS3.ex_ So shouldn't these files be .exe in order for the game to work? However, i know NOTHING about this computer shit, so I might mess something up if i change them? I need advice please D: -- Posted by Skip at 7:00 pm on July 5, 2009 change it & see -- Posted by RIMHfire at 7:00 pm on July 5, 2009 Well, did you pirate the Sims game or did you buy it? -- Posted by AcidSilence at 7:01 pm on July 5, 2009 Quote: from RIMHfire at 8:00 pm on July 5, 2009 Well, did you pirate the Sims game or did you buy it? No, I bought it from WalMart :P It downloaded fine and everything. -- Posted by AcidSilence at 7:01 pm on July 5, 2009 Quote: from Skip at 8:00 pm on July 5, 2009 change it & see If I change it and it screws stuff up, can I fix it by uninstalling and reinstalling, or will the files be permanently changed? -- Posted by Skip at 7:01 pm on July 5, 2009 Quote: from AcidSilence at 10:01 pm on July 5, 2009 Quote: from Skip at 8:00 pm on July 5, 2009 change it & see If I change it and it screws stuff up, can I fix it by uninstalling and reinstalling, or will the files be permanently changed? you can fix it like that, yes -- Posted by Doubleshift at 7:02 pm on July 5, 2009 Try uninstalling it and reinstalling it first. If it doesn't work after that then return it for a refund or exchange. Better to take the safe route. -- Posted by AcidSilence at 7:02 pm on July 5, 2009 Quote: from Skip at 8:01 pm on July 5, 2009 Quote: from AcidSilence at 10:01 pm on July 5, 2009 Quote: from Skip at 8:00 pm on July 5, 2009 change it & see    If I change it and it screws stuff up, can I fix it by uninstalling and reinstalling, or will the files be permanently changed? you can fix it like that, yes Okay. If my computer dies i'm sending you the bill. [: -- Posted by AcidSilence at 7:03 pm on July 5, 2009 Quote: from Doubleshift at 8:02 pm on July 5, 2009 Try uninstalling it and reinstalling it first. If it doesn't work after that then return it for a refund or exchange. Better to take the safe route. Alright I'll un/re install then change files if needed :D -- Posted by Skip at 7:04 pm on July 5, 2009 Quote: from AcidSilence at 10:02 pm on July 5, 2009 Quote: from Skip at 8:01 pm on July 5, 2009 Quote: from AcidSilence at 10:01 pm on July 5, 2009 Quote: from Skip at 8:00 pm on July 5, 2009 change it & see   If I change it and it screws stuff up, can I fix it by uninstalling and reinstalling, or will the files be permanently changed? you can fix it like that, yes Okay. If my computer dies i'm sending you the bill. [: thatll only cost u more money but ok :) -- Posted by AcidSilence at 7:08 pm on July 5, 2009 Quote: from Skip at 8:04 pm on July 5, 2009 Quote: from AcidSilence at 10:02 pm on July 5, 2009 Quote: from Skip at 8:01 pm on July 5, 2009 Quote: from AcidSilence at 10:01 pm on July 5, 2009 Quote: from Skip at 8:00 pm on July 5, 2009 change it & see       If I change it and it screws stuff up, can I fix it by uninstalling and reinstalling, or will the files be permanently changed? you can fix it like that, yes    Okay. If my computer dies i'm sending you the bill. [: thatll only cost u more money but ok :) i'll charge you shipping and handling while im at it :P -- Posted by Skip at 7:08 pm on July 5, 2009 ahh not the S&H nooooooooo -- Posted by AcidSilence at 7:10 pm on July 5, 2009 Hehhe thank you all for trying to help ill get right back to you in a few with if un/re worked! -- Posted by White Fate at 7:22 pm on July 5, 2009 1. Try reinstalling the program. 2. If that doesn't work, try changing the file to .exe 3. Google the problem, perhaps. -- Posted by bighead1991 at 7:24 pm on July 5, 2009 Call EA - there is a free tech support number in the manual. They're one of the actualy more helpful game companies when it comes to tech support. Nobody will really be able to help you here for this problem. -- Posted by AcidSilence at 7:32 pm on July 5, 2009 Reinstalling did not work. Tried changing files, didn't work. -- Posted by Doubleshift at 7:34 pm on July 5, 2009 Try Bighead's idea. It sounds like the best advice so far. -- Posted by AcidSilence at 7:43 pm on July 5, 2009 Quote: from Doubleshift at 8:34 pm on July 5, 2009 Try Bighead's idea. It sounds like the best advice so far. Yes, I guess so. Thank you.