-- Posted by KRNsoccerplayer24 at 2:19 pm on Aug. 27, 2005 Ok my friend just got a virus/trojan, and when he tries to go toa r estore point it wont let him it locks up and when he tries to delete it it just adds more viruses...he heard ones called kernels32.exe and also "rstrui.exe - entry piont not found the procedure entry piont RemoteAssistencePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll" -- Posted by samantha123 at 2:21 pm on Aug. 27, 2005 lol I would just re-format my computer if I were him, that would get rid of the virus. Also, he needs to download Nortons Anti-Virus and run a scan on his computer once a week to make sure no more viruses occur in the future, -- Posted by mikey90 at 2:25 pm on Aug. 27, 2005 Has he tried Norton Anti-Virus? -- Posted by bobymuck at 2:30 pm on Aug. 27, 2005 just reformat the computer.. ive never tried it because i have never had a virus -- Posted by anti christ at 2:31 pm on Aug. 27, 2005 Quote: from mikey90 at 2:25 pm on Aug. 27, 2005 Has he tried Norton Anti-Virus? it sucks.... Anyway, find the name of the trojan, do some research on it, then delete the files before after you disable their startup! -- Posted by stayaway03 at 2:33 pm on Aug. 27, 2005 You should contact a Technical Support line of some sort.  There's probably a number somewhere in your instructions that you can call and see if they can help you with it at all. -- Posted by JoJo at 3:02 pm on Aug. 27, 2005 How to FIX the rstrui.exe entry point not found error... Instructions there to repair rstrui.exe, if that cannot be done. Instructions to repair install windows XP are further down the page. Some info from microsoft about Kernel32.exe looks like it could be a number of viruses.