-- Posted by xdisx at 11:59 am on Nov. 23, 2006 :(  it fell to the floor while i was using it, and the buttons wont work! i cant go back to the main menu,i can't  put the "ok" button, nor can i put play. Its aweomse and now it  wont work. -- Posted by Seanee at 12:00 pm on Nov. 23, 2006 Take it back, if it is a older model, you will get the most up to date one. -- Posted by Kristen exohh at 12:00 pm on Nov. 23, 2006 Get it repaired? -- Posted by monaksa at 12:00 pm on Nov. 23, 2006 clouse it and reopen it -- Posted by DefaultTo0 at 12:02 pm on Nov. 23, 2006 Try Apple's Guide.  This fixes 90% of problems.