-- Posted by iwashere85 at 2:34 pm on Dec. 3, 2007 About a month ago, I replies to an eHelp with over 3500 words. woosh. Well, it was to a novice, and they never signed back on. Now, whenever a novice is offline and submitted an eHelp, I hesitate to reply to it, because of the fact that they may not sign on. I feel really guilty about this, should I be? -- Posted by rinni at 2:39 pm on Dec. 3, 2007 Well with most novices it seems that they never do come back, but I'd still make the attempt to answer their ehelp. It may seem pointless if they never come back, but some do even if it isn't consistent with other members on here. I would say go to the other ehelps first and then go to those of novices who have already logged off. -- Posted by hithere at 5:43 pm on Dec. 3, 2007 Depends on whether you get e-mails notifying you of eHelp replies by default. -- Posted by iwashere85 at 6:32 pm on Dec. 3, 2007 Quote: from hithere at 8:43 pm on Dec. 3, 2007 Depends on whether you get e-mails notifying you of eHelp replies by default. I just have that flashy thing. Lol. -- Posted by hithere at 6:39 pm on Dec. 3, 2007 Sorry, I didn't mean you personally. I meant it depends on what the default is for new accounts. If one gets e-mails notifying them of a new eHelp reply without having to change their account settings, it's a lot more likely that they read your reply. And if it's more likely that they would read your reply, you probably shouldn't avoid helping them. -- Posted by iwashere85 at 6:40 pm on Dec. 3, 2007 Quote: from hithere at 9:39 pm on Dec. 3, 2007 Sorry, I didn't mean you personally. I meant it depends on what the default is for new accounts. If one gets e-mails notifying them of a new eHelp reply without having to change their account settings, it's a lot more likely that they read your reply. That makes a lot of sense. -- Posted by Rastafarian at 11:25 pm on Dec. 3, 2007 Most people will have e-mails activated, therefore assume that they read it there and never came back, but it was still useful to them. Hopefully that would make your hesitation go away... -- Posted by Periwinkle at 7:03 am on Dec. 4, 2007 It's still possible they'll see it. You get messages with every month of inactivity. Solution: don't look at the rank? -- Posted by Darraaagh at 8:27 am on Dec. 4, 2007 Yeah, so far I've checked the rank about twice. I just don't think of it. -- Posted by BBallAsh23 at 11:56 am on Dec. 4, 2007 I wouldn't feel guilty.  Look at it this way, you are still getting points and still providing advice that someone else might look at one day. Plus, practice makes perfect so it will help you become an even better support leader.