-- Posted by Ashtrey8 at 9:34 pm on May 20, 2008 Dear Support Leaders, with no disrespect intended and by actually being carefull with how to word my message, I ask you what happened to being supportive?   A lot of topics in the support forums, Depression, Serious, Emotional and such fora are getting absolutely no attention, even when they are really screaming for it. Topics like users coping with sexual abuse, social isolation that leads into depression and simulair topics.   The eHelp isn't what it used to be neither. I've tried a few times to ask for help with subjects and I still haven't gotten even 1 responds. The eHelp I refer to has been posted about 7 weeks ago now. Why is it that the rate of support is so incredibly low lately? If you guys aren't up for it, due to lack of time, experience or whatever. Why not try to recruit new Support Leaders? EDIT [May 23rd] Okay, seeing as the original topic has been moved from Deep Thoughts to Member-to-Mod and then to Support Leader Discussion I cannot reply. Seeing as I'm no longer a support leader. So if anybody can just quote this and post it there or something.. that'd be great. I'm not pm'ing this, because I have no frigging idea which support leader will stay online. Instead, I hope the edit function will work. Anyways, in responds to the topic... I do understand that the personal lives of many of the support leaders are preventing quality replies to those whom need it. In fact, after I posted the topic, one of the support leaders hit me up on private message and explained that to me. She said that support leaders have problems of their own as well. However, that doesn't change the fact that support is too low to be acceptable. I've used the eHelp system a few times now for the same problem I've been facing. And I even gave the advice previous attempts to get help for it gave me from the support leaders. Not to forget mentioning why they do not work. Yet never the less I got replies on that eHelp which practically said the exact same thing, only with different words. And then I got harrased for 2 days to rate it. Okay, maybe my problem wasn't so bad. But here are some current examples. All from the serious forums. "How should I feel towards my father?" (May 21st) Quote: " i'm utterly confused. someone shine some 3rd party objective light onto my problem." It's about the topic starter's father having drug-related issues which leads to a malfunctioning family. "Help please, I have a bad skin picking issue" (May 19th) And there are numberous of topics from a member called Raging Inferno who, at least since may 3rd has been making topics asking for help with serious depression. All of the topics getting a whole lot of views, but still zero-to-one reply. And that's just at first glance. There is bound to be a whole lot more in the forums that just needs not even ten minutes of your attention. Even a reply that somebody has read it and cares would suffice. Or that your private message box is open for them. But not even that is bothered with. The support on this site is declining so dramatically fast, it's not even normal. I know a lot of the support leaders have this mentallity that somebody else will reply, or that they just don't have the time for it. Or if it's such a serious problem, why don't they call a proffesional? Or an attitude that if we, regular members, can do better, we should apply to become a support leader. But isn't that against the whole intent of what a support leader is all about? Unless the definition has changed in the recent time, wasn't a support leader a supportive member who could always be reached if you have problems. Who is known to make supportive and helpfull posts whenever that is possible and takes all cries for help at heart? You cannot tell me that the current support leader staff has been in a rapid decaying state of personal time for the past 6-8 months or that the problems have gotten that much worse. Truth be told, I do realise that you guys do offer support every once in a while, at least. And this is not to be seen as a personal assault on any individual who happens to wear the Support Leader tag. And before I get asked upon it, I was a support leader on a previous account, but when I got too busy to offer support on a regular basis, I resigned. /EDIT -- Posted by Seani at 9:34 pm on May 20, 2008 So trueeee. -- Posted by Praise the Lard at 9:35 pm on May 20, 2008 Wait for the spamfest to end before posting this again you'll get an answer then -- Posted by kittymunchy at 9:35 pm on May 20, 2008 ... bad question to ask during a spamfest -- Posted by carracer at 9:35 pm on May 20, 2008 because they are badly chosen -- Posted by PhoenixFire613 at 9:36 pm on May 20, 2008 I agree, but why post this during a spam fest?? -- Posted by A6stringpoet at 9:36 pm on May 20, 2008 yeah, it would be pretty difficult fomr someone to actually get through if they really needed help. THis sucks Im going to bed. -- Posted by justateen at 9:36 pm on May 20, 2008 everything you said is really true.. somethings have to be taken more seriously -- Posted by Stand Up at 9:39 pm on May 20, 2008 Have you seen the Serious Topic? There's 12 threads with no replies just in the first page, some are really heartbreaking! ... What are they doing?  Do you get a tittle and then delete posts? Some people shouldn't even be an SL.... I understand that you guys have lives and all, i was one.. but come on, I've been following a topic for the past 3 days and still the girl who made it haves 0 replies, It's obvious she's desperate... I saw one of her latest topics, she also made an Ehelp and got Zero replies! WHAT THE HELL?  ... Come on, It's not like there's only 10 of you.. Out of like 40?   None of you took the time to help the poor girl who's obviously having a horrible time... And she's not the only one.  I'm sad, really... I'm mad, and I'm ranting about it.   IF YOU'RE A SL, GO AHEAD AND SUPPORT. I just hope the poor girl, among the other people who asked for help get help at least with a non SL member, because they're obviously not getting it there. -- Posted by carracer at 9:40 pm on May 20, 2008 Quote: from iJeannie at 9:39 pm on May 20, 2008 Have you seen the Serious Topic? There's like 8 threads with no replies, some really heartbreaking!   What are they doing? Do you get a tittle and then delete posts? Some people shouldn't even be an SL.   I understand that you guys have lives and all, i was one.. but come on, I've been following a topic for the past 3 days and still the girl who made it haves 0 replies, It's obvious she's desperate... I saw one of her latest topics, she also made an Ehelp and got Zero replies! ... Come on, It's not like there's only 10 of you.. Out of like 40? None of you took the time to help the poor girl who's obviously having a horrible time... I'm sad, really. it happened to me once.... it was extremely extremely upsetting... -- Posted by Bagheera at 2:30 am on May 21, 2008 Sometimes it's just so hard though. I don't know about anyone else, but I don't really do random one off, generic responses. I read an eHelp once that had me in tears, because the poor person was just so unhappy, and I'm a bit soft like that. It can be pretty tiring at times. How about you guys become SL's, and help us out? -- Posted by iconoclast at 4:56 am on May 21, 2008 Quote: from Blank black at 5:30 am on May 21, 2008 Sometimes it's just so hard though. I don't know about anyone else, but I don't really do random one off, generic responses. I read an eHelp once that had me in tears, because the poor person was just so unhappy, and I'm a bit soft like that.   It can be pretty tiring at times. How about you guys become SL's, and help us out? how the hell can you expect people to be supportive when the 'support' aspect of this site has gone down the toilet and when people feel routinely ignored? im not saying i care any more, but seriously. -- Posted by Bagheera at 5:33 am on May 21, 2008 Quote: from prisoner of hss at 12:56 pm on May 21, 2008 Quote: from Blank black at 5:30 am on May 21, 2008 Sometimes it's just so hard though. I don't know about anyone else, but I don't really do random one off, generic responses. I read an eHelp once that had me in tears, because the poor person was just so unhappy, and I'm a bit soft like that.    It can be pretty tiring at times.    How about you guys become SL's, and help us out? how the hell can you expect people to be supportive when the 'support' aspect of this site has gone down the toilet and when people feel routinely ignored? im not saying i care any more, but seriously. Great use of logic there. You're saying that I can't expect anyone to support because no-one is giving support? If that were the case, this site would have gone away a long time ago. -- Posted by iconoclast at 6:03 am on May 21, 2008 no, im saying you can't expect anyone to be supportive because the 'support' aspect has gone down the toilet, because this site is full of noobs and all the quality members have left/are leaving in droves....youre not going to get quality support from noobs. plus, like i said, peoples inputs are usually ignored, so what on earth do you expect from them? -- Posted by Bagheera at 6:09 am on May 21, 2008 Quote: from prisoner of hss at 2:03 pm on May 21, 2008 no, im saying you can't expect anyone to be supportive because the 'support' aspect has gone down the toilet, because this site is full of noobs and all the quality members have left/are leaving in droves....youre not going to get quality support from noobs. plus, like i said, peoples inputs are usually ignored, so what on earth do you expect from them? Then you make an active effort to be supportive, regardless of the actions of others. I can, and so can you. -- Posted by iconoclast at 6:13 am on May 21, 2008 well it doesnt really do much at all if the whole atmosphere is pretty anti-support, that matters even more than the individual person.... talking on aim usually is far superior in this case though i have no emotional energy for that shit left, plus it doesnt help that the shitty environment that worsens these peoples lives isn't really going to change any time soon -- Posted by Bagheera at 6:14 am on May 21, 2008 Quote: from prisoner of hss at 2:13 pm on May 21, 2008 well it doesnt really do much at all if the whole atmosphere is pretty anti-support, that matters even more than the individual person.... talking on aim usually is far superior in this case though i have no emotional energy for that shit left If you can't be supportive, then you really shouldn't complain. There isn't a single individual on this site- with the possible exception of David, who can actually change it. We all have to work both as part of a team, and at times individually in order to ensure that the supportive ethos of livewire remains. -- Posted by iconoclast at 6:16 am on May 21, 2008 and if the percentage of people who are actually supporting is really low and if the atmosphere is anti-support, there's really use the thing is that many of us have tried, and nothing has changed because of shitty policy decisions, so thats why i say you shouldnt expect many people to support when they feel unappreciated and notice that this site has become teenspot -- Posted by Bagheera at 6:18 am on May 21, 2008 That was always going to be the case. LiveWire was never going to stay as just as support site- it isn't viable. But people, the vast majority who require it, are getting the assistance that we can give. But we can't solve problems, and we can't work miracles. People forget this. And they also get pissy when we write things that they don't want to hear. -- Posted by iconoclast at 6:21 am on May 21, 2008 of course not, but theres a balance, not 99% spammy shit and 1% support....getting the assistance they need...laughable, when i took a break the quality of replies were shit, theyre even worse now nobody can work miracles, but its pointless to bother 'supporting' on a site where fundemental flaws prevent the atmosphere from being supportive or anything for improving note: im not actually complaining or caring, just explaining...seriously it seems like most people just don't get this. trying to help this site is completely futile -- Posted by nikki at 8:55 am on May 21, 2008 To the OP: I can't really say there's an exact reason for the lack of support, but you've got to remember that support leaders are human too. We all have lives outside of LiveWire and coming on here to help other people can't always be our first priority. You have every opportunity to become a Support Leader if you want to, it's not difficult to go and apply. People on here are busy. I don't know about the US, but in the UK it's exam period right now and people probably come on here to relax rather than to get stressed. I know the support isn't always 100% but people do try. -- Posted by amiee at 1:51 pm on May 21, 2008 Quote: from prisoner of hss at 2:21 pm on May 21, 2008 note: im not actually complaining or caring, just explaining...seriously it seems like most people just don't get this. trying to help this site is completely futile lol, yes you are. if you didn't give a shit, you simply wouldn't bother. anyway. i don't know what to say in response to the OP's original point. i personally still think i'm supportive (you can disagree with this if you so wish, i think i reply enough in the support forms when i can), and i can't speak for other support leaders. take it up with the mods or david to demote shitty SLs and to promote new people, it's not like there's anything we can do about it. -- Posted by iconoclast at 2:21 pm on May 21, 2008 well actually i dont give a shit im just posting for fun and giving people a little good advice in the mean time -- Posted by amiee at 1:13 pm on May 22, 2008 can the OP still reply to this, seeing as it's been moved to SLD and he's not a support leader?   -- Posted by hithere at 2:21 pm on May 22, 2008 Quote: from amiee at 1:13 pm on May 22, 2008 can the OP still reply to this, seeing as it's been moved to SLD and he's not a support leader?   isn't the intention of this forum that non-SLs can't post at all? i doubt davjs had foresight for topics moved here because it rarely makes sense for it to happen. -- Posted by amiee at 6:47 am on May 23, 2008 yeah. oh well. it shouldn't have been moved, imo, but he's made another topic. so. *lets topic die*