-- Posted by xsnortingxashesx at 2:35 pm on June 16, 2008 My brother had recently downloaded some dumb AIM smilies service from the internet. Me, sensing this was a bad idea, tried to uninstall it, and I got an error message saying that the application was in use, so I booted in Safe Mode and deleted it. The next time I started, I got a message saying that: Windows could not start because the following file is missing or corrupt: C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM It tells me to put in the original Windows XP disk and to select the repair option. So I did just that, selected the repair option, and then I was told to pick the windows installation I wanted to log on to, and since there was only one on disk C, I hi the right number. Technically, I then should have been asked for the Admin account password, but I got the blue screened. It says: A problem has been detected and Windows has been shut down to prevent damage to your computer. BAD_POOL_CALLER If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove an newly installed hardware or software. Disable BIOS memory options such as cahing or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe More. Techincal Information: ***STOP: 0x000000c2 (0x00000043, 0xc6A6A000, 0x00000000, 0x00000000) So, I tried Safe Mode, but I can't get on without the first error message. I tried Safe Mode with Networking, and the same error message came up. I can't find what to do anywhere. Please help. xxemily. -- Posted by Tubbz at 2:38 pm on June 16, 2008 Reformat your hard drive and return your PC to the factory settings. Whatever it was was a worm of some description because it's burried itself in the registry and the essential files. Reformat and don't download it again. -- Posted by xsnortingxashesx at 2:38 pm on June 16, 2008 I can't reformat, I'm pretty sure. It won't let me reformat using the original XP disk. -- Posted by animegirl666 at 2:38 pm on June 16, 2008 when it says a program is still running just press [Alt] [Crtl] Delete and find the ,aim program and end the task -- Posted by iteraf at 2:39 pm on June 16, 2008 Can't say I know for sure what to do here. What did you do, delete the system folder or something? Given th way things sound you may have to completely wipe the drive somehow and then reinstall windows. -- Posted by xsnortingxashesx at 2:40 pm on June 16, 2008 Quote: from animegirl666 at 2:38 pm on June 16, 2008 when it says a program is still running just press [Alt] [Crtl] Delete and find the ,aim program and end the task It doesn't start. Windows doesn't start. I don't even get to the login screen. -- Posted by imSOFAKINGrad at 2:40 pm on June 16, 2008 Quote: from xsnortingxashesx at 2:40 pm on June 16, 2008 Quote: from animegirl666 at 2:38 pm on June 16, 2008 when it says a program is still running just press [Alt] [Crtl] Delete and find the ,aim program and end the task It doesn't start. Windows doesn't start. I don't even get to the login screen. so how are you on the compute? -- Posted by xsnortingxashesx at 2:44 pm on June 16, 2008 Quote: from kmksrhdgaf420 at 2:40 pm on June 16, 2008 Quote: from xsnortingxashesx at 2:40 pm on June 16, 2008 Quote: from animegirl666 at 2:38 pm on June 16, 2008 when it says a program is still running just press [Alt] [Crtl] Delete and find the ,aim program and end the task    It doesn't start. Windows doesn't start. I don't even get to the login screen. so how are you on the compute? The computer starts. Windows does not. Two different things. -- Posted by Lewdness at 2:48 pm on June 16, 2008 WOW! Okay, yeah, when your system 32 config is messed, you're pretty much screwed. That happened to me and I had to start all over. As it looks like you're unable to use the disc, I would really recommend calling the company for further information. That's the best you can do right now. -- Posted by imSOFAKINGrad at 3:29 pm on June 16, 2008 your computer probably crashed. that happened to me, just insert all the disk that your computer came with. and just load everything back on it