-- Posted by Bagheera at 5:47 am on June 18, 2008 As you PSLs may have noticed, we've all been struggling with the sheer volume of eHelps recently. In order to best combat this The CBL, myself and Tavis have come up with a reward method for tackling the eHelps when they reach more than 10 unread. When this happens, if you respond to one eHelp you will get 20 points, respond to 6 and you get 150, and respond to 10 you get 225. The reason for the grouping together the eHelp responses is in order to streamline the points awarding system, and also so that number gets dealt with immediately.   We ask that you start with the oldest eHelp that you can that's been unanswered by two people, and replies will be checked for quality. We are determined that the response quality for eHelp does not diminish, and any replies that are found to be lacking will be dealt with appropriately.   We are all support leaders, and we all understand just how hard it is to sit down and reply to them. We're hoping that with these rewards you'll see that it makes far more difference getting to your next rank by this method than by posting! Please put the links to your responses in a message to  The CBL and then Tavis will distribute the points when he is online. Perhaps this will work, perhaps it wont, but we all feel that you deserve the extra rewards for trying to help solve these problems.   So from now on, if there are more than 10 eHelps flashing, this is applicable!! -- Posted by Stand Up at 6:31 am on June 18, 2008 You know what bothers me?  -  the horrible amount of ehelps that aren't really ehelp material.  Seriously. People should have like a way of knowing when to post on the serious forum and when to post an ehelp. Anyhow, Great idea. :] -- Posted by xoxo1234 at 6:47 am on June 18, 2008 I still disagree that this isn't where the support should come from, but I think I'm outnumbered. () -- Posted by Bagheera at 6:48 am on June 18, 2008 Quote: from xoxo1234 at 2:47 pm on June 18, 2008 I still disagree that this isn't where the support should come from, but I think I'm outnumbered. () How do you mean? -- Posted by audrey820 at 9:45 am on June 18, 2008 Quote: from xoxo1234 at 9:47 am on June 18, 2008 I still disagree that this isn't where the support should come from, but I think I'm outnumbered. () I do understand that. But high quality advice is high quality advice. It's great when someone helps just out of the kindness of their heart. But if it takes points, so be it. No matter what the reason, good advice is good advice. -- Posted by xoxo1234 at 10:01 am on June 18, 2008 Quote: from audrey820 at 7:45 pm on June 18, 2008 Quote: from xoxo1234 at 9:47 am on June 18, 2008 I still disagree that this isn't where the support should come from, but I think I'm outnumbered. () I do understand that. But high quality advice is high quality advice. It's great when someone helps just out of the kindness of their heart. But if it takes points, so be it.   No matter what the reason, good advice is good advice. I guess. I just believe that if SL's are only willing to give advice for points, they made a mistake applying to be promoted, you know? -- Posted by Bagheera at 10:16 am on June 18, 2008 I didn;t say they did it solely for the points, but they do need an incentive at times to sit down and tackle several eHelps. -- Posted by Tavis at 12:35 pm on June 18, 2008 I'd like to add, feel free to suggest other ways we can make you more motivated into doing eHelps, we hopefully will discuss any other suggestions. Also, Blank Black, you should mention that donations are always welcome, because although I have 40k for this, I wouldn't mind the extra funding, especially if we are having newer ideas. -- Posted by Corrupted Innocence at 12:38 pm on June 18, 2008 To be honest, i don't even think about the points personally (not because I'm no longer in the rankings) but genuinely because i daren't give a reply which might not be up to scratch. Whenever i have given advice it just had to be right for me, because I'm not knowledgeable in everything also i don't want to take one of the replies if it isn't good enough advice. Also personally i have to be in the mood for giving advice (i bet I'm not the only one) and when your mind is in a lot of different places it's difficult. I will try where i feel i can however some people just don't make it clear to understand what they are wanting from us as support leaders. Might not make much sense but it does to me, i know what I'm trying to say. Points really aren't an incentive! -- Posted by nikki at 7:57 am on June 19, 2008 I agree with Emma. Points aren't everything. No matter how many points people are offered, people need to be in the right state of mind to answer e-helps. -- Posted by Bagheera at 8:00 am on June 19, 2008 We know they aren't everything, but they're all the parties involved have the power to offer.   -- Posted by nikki at 2:07 pm on June 19, 2008 I know, but I don't think it's going to make much difference - I mean, there are still 21 e-helps to be answered now.