-- Posted by Anonymous at 10:30 pm on June 22, 2008 I should know this but I dont. What does it mean? -- Posted by hithere at 10:31 pm on June 22, 2008 how much somebody thinks you helped him or her -- Posted by emmy350 at 10:31 pm on June 22, 2008 That means how supportive you are in your eHelp replies. -- Posted by Anonymous at 10:33 pm on June 22, 2008 Quote: from emmy350 at 10:31 pm on June 22, 2008 That means how supportive you are in your eHelp replies. How is it calculated? -- Posted by JudeLaurence at 10:46 pm on June 22, 2008 When you reply to an eHelp, the poster gives you feedback.  They have options each with a different point value depending on how helpful your reply was.  Supportiveness is the mean of the feedback.