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 | / / Viewing Peer Listener Handbook
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| Model for Working with Feelings
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Republished with permission from the Whitman College Peer Listener Handbook
Note: The handbook is an excellent resource, especially when listening in person,
however it does not perfectly mesh with LiveWire's "Peer Answers" philosophy.
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Dr.'s D'Andrea and Salovey (1983) created a practical and useful model for dealing directly with the emotions that a client expresses to a Peer Listener. The steps are as follows:
- Identify feelings
- Ask feeling questions
- How do you feel about that?
- How does that make you feel?
- How do you feel?
- What feelings does it bring up in you?
- Paraphrase spoken feelings
- So, you are feeling___, is that right?
- Sounds like you are really __________.
- Define and clarify feelings
- Elicit feelings that accompany the one that is primarily expressed.
- Discover the individual's personal experience of a given feeling (what does the person mean when she/he says, "I feel _________?")
- Acknowledging the feelings
- Assist your peer in taking responsibility for her/his feelings.
- Reinforce your peer for stating his/her feelings in a direct, personal way.
- Deal with feelings
- Relate thoughts to feelings
- Further express feelings.
- Help your peer express "repressed" feelings through open ended questions.
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