Q: How do I add more points to my account?
A: By donating to LiveWire you earn 10 to 15 points per dollar (USD) donated.
Q: How is LiveWire able to give products away for points?
A: The answer is three-fold. Firstly, excess advertising revenue. Secondly, one point is equal to about 10 cents USD, but we're charging as if one point was equal to 1 cent USD, thus we're charging 10 times more than the value of the product. Thirdly, we benefit from a strong partnership with discount reseller Overstock.com to get products that need to be cleared off the shelves at below MSRP.
Q: Do I need a credit card to order?
A: No, but you do need to give us a valid mailing address for your product to be delivered.
Q: Will I be able to return the product if I'm not satisfied with it?
A: Because our margins are so thin we are not able to accept returns at this time.
Q: When does the selection of products change?
A: Weekly, normally Friday night.